Jessica Brown-Woolford
Brooklyn,NY
Summary
Results-oriented individual with experience in housekeeping and retail. Proficient in behavior management and crisis resolution, contributing to a welcoming atmosphere and client satisfaction. Aiming to leverage expertise in cleanliness and organization to enhance client experiences. Compassionate Home Help Aide known for highly productive and efficient completion of tasks. Specialized in personal care assistance, housekeeping management, and empathetic, trauma-informed care. Excel in communication, empathy, and time management to ensure comfort and satisfaction of clients.
Overview
10
10
years of professional experience
Work History
Housekeeping
Self-Employed
New York , NY
03.2016 - Current
- Maintained cleanliness and organization in residential spaces to ensure a comfortable environment for clients.
- Executed thorough cleaning routines, including dusting, vacuuming, and sanitizing surfaces in multiple areas.
- Managed inventory of cleaning supplies, ensuring adequate stock levels for ongoing housekeeping needs.
- Conducted quality assurance checks to maintain high standards of cleanliness and client satisfaction.
Retail Sales Associate
Asphalt
Queens, New York
09.2024 - 11.2025
- Provided exceptional customer service by assisting shoppers in locating desired products.
- Collaborated with team members to ensure a cohesive shopping experience for customers.
- Resolved customer inquiries and concerns promptly, enhancing overall satisfaction.
- Engaged customers through proactive communication to create a welcoming atmosphere.
- Assisted in maintaining cleanliness and organization within the sales floor.
In-Home Babysitter
Self-Employed
Brooklyn, New York
05.2020 - 08.2023
- Monitored children's playtime to ensure safety and encourage positive social interactions.
- Implemented effective behavior management techniques to promote a harmonious environment.
- Developed engaging activities to foster creativity and learning among children of various ages.
- Scheduled and coordinated daily routines, including meals, naps, and educational activities.
- Maintained cleanliness and organization in play areas and common spaces.
Education
GED -
GED (In-Progress)
New York, NY07-2026
Security Guard Training Certificate -
New York Career Training And Advancement INC.
New York, NY01-2025
Skills
- Time management
- Safety awareness
- Behavior management
- Housekeeping standards
- Housekeeping and maintenance
- Housekeeping collaboration
- Strong work ethic
- Intermediate advocate skills
- Proficient crisis management skills
- Above average emotional intelligence skills
- Intermediate knowledge of coping skills for dealing with the symptoms of various psychiatric disabilities
- Grounded, practical, and patient
Affiliations
Proficient at Violin
Timeline
Retail Sales Associate
Asphalt
09.2024 - 11.2025
In-Home Babysitter
Self-Employed
05.2020 - 08.2023
Housekeeping
Self-Employed
03.2016 - Current
GED -
GED (In-Progress)
Security Guard Training Certificate -
New York Career Training And Advancement INC.