Jessica Buitrago
Hampton Bays,NY
Summary
I possess a strong foundation in customer service, with the ability to build rapport and establish effective relationships. My analytical skills enable me to resolve issues efficiently, mitigating negative impacts on the organization and ensuring customer satisfaction.
Overview
7
7
years of professional experience
Work History
Food Runner
Gurney's Montauk Resort & Seawater Spa
Montauk, New York
10.2023 - 12.2024
- Followed proper sanitation guidelines when handling food products.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Removed dishes and glasses from tables for cleaning.
Busser
Gurney's Montauk Resort & Seawater Spa
Montauk, New York
05.2022 - 10.2023
- Bussed and reset tables in an orderly fashion.
- Cleared tables to maintain high turnover rate and minimize wait times.
Client Services Advisor
Alfa Motors Hyundai
Bogota, Colombia
02.2020 - 03.2021
Warranty Analyst
Alfa Motors Hyundai
Bogota, Colombia
05.2019 - 03.2021
Host
Alfa Motors Hyundai
Bogota, Colombia
04.2018 - 05.2019
Education
Sales Direction Technologist -
National Learning Service SENA
Cúcuta Colombia 09-2019
Basic Accounting Course -
National Learning Service SENA
Bogotá Colombia 05-2019
Excel Intermediate Course -
National Learning Service SENA
Bogotá Colombia 08-2018
Academic Technician in English Language Teaching -
Intemare
Cúcuta Colombia 12-2017
English Dot Work 1 -
National Learning Service SENA
Cúcuta Colombia 10-2017
English Dot Work 2 -
National Learning Service SENA
Cúcuta Colombia 10-2017
English Dot Work 3 -
National Learning Service SENA
Cúcuta Colombia 10-2017
English Dot Work 4 -
National Learning Service SENA
Cúcuta Colombia 10-2017
English Dot Work -
National Learning Service SENA
Cúcuta Colombia 10-2017
Technician in Contemporary Modular Furniture Making -
National Learning Service SENA
Cúcuta Colombia 12-2015
High School Diploma -
Julio Perez Ferrero High School
Cúcuta Colombia 12-2015
Basic Office Software Course -
Simón Bolivar University
Cúcuta Colombia 03-2015
Social Inclusion Diploma -
Francisco of Paula Santander University
Cúcuta Colombia 05-2014
Jewelry Making Course -
National Learning Service SENA
Cúcuta Colombia 08-2011
Bachelor of Business Administration - 4 Semester
God’s Minute University
Cúcuta Colombia Skills
- Foodservice
- Dining room assistance
- Table resetting
- Table service
- Cleaning and sanitizing
- Memory retention
- Valid Driver's license
- Customer service
- Problem-solving
- Kitchen communication
- Strong teamwork
- Kitchen support
- Teamwork and collaboration
Timeline
Food Runner
Gurney's Montauk Resort & Seawater Spa
10.2023 - 12.2024
Busser
Gurney's Montauk Resort & Seawater Spa
05.2022 - 10.2023
Client Services Advisor
Alfa Motors Hyundai
02.2020 - 03.2021
Warranty Analyst
Alfa Motors Hyundai
05.2019 - 03.2021
Host
Alfa Motors Hyundai
04.2018 - 05.2019
Sales Direction Technologist -
National Learning Service SENA
Basic Accounting Course -
National Learning Service SENA
Excel Intermediate Course -
National Learning Service SENA
Academic Technician in English Language Teaching -
Intemare
English Dot Work 1 -
National Learning Service SENA
English Dot Work 2 -
National Learning Service SENA
English Dot Work 3 -
National Learning Service SENA
English Dot Work 4 -
National Learning Service SENA
English Dot Work -
National Learning Service SENA
Technician in Contemporary Modular Furniture Making -
National Learning Service SENA
High School Diploma -
Julio Perez Ferrero High School
Basic Office Software Course -
Simón Bolivar University
Social Inclusion Diploma -
Francisco of Paula Santander University
Jewelry Making Course -
National Learning Service SENA
Bachelor of Business Administration - 4 Semester
God’s Minute University