Jessica Bumpers
Philadelphia,PA
Summary
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
13
13
years of professional experience
Work History
Caregiver
Sharing Love Home Care LLC
Philadelphia, PA
08.2018 - 12.2023
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Supported bathing, dressing and personal care needs.
Receptionist
Credit Central, LLC
San Antonio, TX
01.2016 - 09.2018
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Customer Service Representative
Walmart
Philadelphia, PA
05.2011 - 12.2015
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Edison High School
Philadelphia, PA06-2010
Skills
- Basic Housekeeping
- Care Plan Management
- Community Activities
- Compassionate Communication
- Daily Living Assistance
Languages
English
Professional
Spanish
Professional
Timeline
Caregiver
Sharing Love Home Care LLC
08.2018 - 12.2023
Receptionist
Credit Central, LLC
01.2016 - 09.2018
Customer Service Representative
Walmart
05.2011 - 12.2015
High School Diploma -
Edison High School
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