Jessica Bunch
Springfield,IL
Summary
Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Associate Director of Vocational Services
Sparc
12.2020 - Current
- Led teams of up to 30 personnel, supervising daily performance as well as training and improvement plans.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
- Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Assisted senior leadership in managing all aspects of operations.
- Partnered with educators to instruct and mentor students with developmental and physical disabilities.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
CNA
HSHS St. Johns Hospital
12.2022 - 04.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Cna
Concordia
04.2022 - 12.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Front Line Receptionist
Springfield Clinic
04.2006 - 12.2020
- Demonstrated adaptability when tasked with multiple responsibilities, ensuring all projects were completed within specified timeframes.
- Maintained a clean and welcoming reception area, contributing to a positive first impression for visitors.
- Assisted in reducing company expenses by managing office supplies inventory and negotiating with vendors.
- Facilitated timely delivery of mail packages by sorting incoming deliveries accurately and efficiently distributing them to appropriate recipients.
- Enhanced customer satisfaction by efficiently managing the front desk and promptly addressing inquiries.
Education
Certificate - CNA
Fishes And Loaves Outreach
3519 Sheffield Rd, Springfield, IL 6270303.2022
Bachelor of Business Administration -
Strayer University
Oklahoma City, OK04.2021
High School Diploma -
Springfield High School
Springfield, IL06.2000
Skills
- Project Management
- Strategic leadership
- Analytical Thinking
- Coaching and Mentoring
- Critical Thinking
- Public Speaking
- Hiring and Training
- Schedule Coordination
- Computer Skills
- Customer Service
- Onboarding and Orientation
Certification
Certified Nursing Assistance
CPR Certified
Timeline
CNA
HSHS St. Johns Hospital
12.2022 - 04.2024
Cna
Concordia
04.2022 - 12.2022
Associate Director of Vocational Services
Sparc
12.2020 - Current
Front Line Receptionist
Springfield Clinic
04.2006 - 12.2020
Certificate - CNA
Fishes And Loaves Outreach
Bachelor of Business Administration -
Strayer University
High School Diploma -
Springfield High School
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