Jessica Burnett
Youngstown
Summary
Dynamic Certified Pharmacy Technician with extensive experience at Meijer, excelling in medication dispensing and insurance billing. Proven ability to enhance customer satisfaction through exceptional service and attention to detail. Skilled in problem-solving and collaboration, ensuring accurate prescription management and compliance with regulatory standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Meijer
04.2021 - Current
- Assisted pharmacists in preparing and dispensing medication accurately and efficiently.
- Maintained organized inventory of pharmaceutical supplies to ensure availability and compliance.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Collaborated with healthcare professionals to verify prescription accuracy and resolve discrepancies.
- Processed prescription refills and new orders while adhering to regulatory guidelines.
Bookkeeper
Bjs Restaurants Inc
03.2017 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Posted daily receipts and payments in accordance with corporate protocols.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Pharmacy Technician
Mercy Health Hospital
06.2015 - 01.2018
- Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Collaborated with pharmacists to provide high-quality patient care and tailored medications.
Lead Pharmacy Technician
Kroger
01.2009 - 11.2014
- Led training sessions for new pharmacy technicians, ensuring compliance with company policies and procedures.
- Implemented medication management protocols to enhance patient safety and accuracy in dispensing.
- Collaborated with healthcare providers to streamline patient medication regimens and improve care outcomes.
- Monitored inventory levels regularly, reducing medication shortages and ensuring availability for patients.
- Facilitated timely order processing by promptly entering customer information and medication details into the database.
- Enhanced pharmacy efficiency by accurately inputting prescription data into the system.
Education
High School Diploma -
Boardman High School
Boardman, OH06-2003
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- Medication dispensing
- Pharmacist support
Certification
- CPhT - Certified Pharmacy Technician
- Licensed Pharmacy Technician in Ohio
Timeline
Certified Pharmacy Technician
Meijer
04.2021 - Current
Bookkeeper
Bjs Restaurants Inc
03.2017 - Current
Pharmacy Technician
Mercy Health Hospital
06.2015 - 01.2018
Lead Pharmacy Technician
Kroger
01.2009 - 11.2014
High School Diploma -
Boardman High School