JESSICA BURNS
FC Associate III
Hickman,TN
Summary
Experienced warehouse professional seeking to expand experience and perform at a management level. Well-rounded and trained in all outbound warehouse positions with some knowledge of management roles. Motivated to succeed and strives for excellence in all aspects of the job by following safety protocols and improving daily metrics as to operate above the standard.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
FC Associate III
BNA2 Amazon Fulfillment Center
Lebanon, TN
09.2021 - Current
- Led outbound in ensuring quality standards were met in pick and pack as a Problem Solver and PPQA (process and product quality assurance) and as a result ensuring customer expectations were fulfilled.
- Succeeded in fulfilling customer orders in a timely manner as a pack team lead of 15+ associates
- Exceeded standards by improving quality and performance metrics by removing barriers for associates as a dock team leader
FC Associate I
BNA2 Amazon Fulfillment Center
Lebanon , TN
08.2020 - 09.2021
- Top performer as an entry level Outbound-Pick Associate and March 2021 Pick Associate of the Month
- Responsible for training new hires in pick and pack as a Learning Ambassador and following up to remove any barriers that would hinder safety and productivity.
- Trained and coached associates in pick and pack on standard operating procedures as a problem solver and quality expert.
Team Lead
Bond Construction
Watertown , TN
08.2017 - 11.2019
- Responsible for overseeing and leading team in various projects through to completion-including the overall planning of a project, materials and supply list creation and acquisition, as well as ensuring the quality of the job or individual task upon completion.
- Maintained a well-stocked supply and accurate inventory count to ensure efficiency and team success
- Responsible for ensuring the safety of the workspace and keeping proper maintenance and care of company vehicle and other company property.
- Provided quality assurance on the job by directing the team and helping to identify issues as well as assisting in coming up with and carrying out corrective solutions or actions
Education
High School Diploma -
Watertown High School
Watertown, TN 08.2006 - 05.2010
Skills
Staff Scheduling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Anybody can talk a good talk but few can walk it out.
JB
Timeline
FC Associate III
BNA2 Amazon Fulfillment Center
09.2021 - Current
FC Associate I
BNA2 Amazon Fulfillment Center
08.2020 - 09.2021
Team Lead
Bond Construction
08.2017 - 11.2019
High School Diploma -
Watertown High School
08.2006 - 05.2010
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