Jessica Burns
Brackenridge,PA
Summary
Results-driven, thorough, and diligent individual looking to apply skills as a Quality Control Technician. Offering over a decade of experience following complex guidelines for food safety, safety, and order transactions with distinguished accuracy.
Overview
14
14
years of professional experience
Work History
Cashier/Front-End Coordinator
Giant Eagle
08.2011 - Current
- Meet food safety and safety guidelines when handling products and equipment.
- Monitor and audit cash control procedures for cash registers, self-checkout registers, and change tills.
- Keep accurate department records.
- Operate cash register to flawlessly complete cash, check, credit card, WIC, and EBT transactions.
- Prevent loss by calling attention to potential theft or fraud situations.
- Maintain safe environment for guests and team members.
- Assist Guest Services Team Leader with work delegation, guest flow direction, and monitoring department costs.
- Give direction and work assignments to front-end team members, ensuring efficient operation.
- Foster positive relationships with guests and provide friendly, accommodating service.
Kitchen Worker
Underground At Carnegie Mellon University (CMU)
09.2010 - 05.2011
- Assisted at various stations, such as grill or fryer as needed.
- Complied with all federal, state, and local regulations governing safe food-handling practices.
- Expedited orders during high-volume shifts, ensuring prompt delivery of dishes without sacrificing quality or presentation standards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepped ingredients during downtime for expected busy periods.
Education
High School Diploma -
John A. Brashear High School
06.2009
Skills
- Written and verbal communication
- Following strict guidelines
- Cleaning and sanitizing
- Reliability and punctuality
- Basic math competence
- Conflict resolution
- Product knowledge
- Staff training
- Inventory management
- Problem-solving
- Cooperative attitude
- Adaptable and flexible
Accomplishments
Became the front-end Official Retail Trainer at store location in 2018.
Timeline
Cashier/Front-End Coordinator
Giant Eagle
08.2011 - Current
Kitchen Worker
Underground At Carnegie Mellon University (CMU)
09.2010 - 05.2011
High School Diploma -
John A. Brashear High School