Jessica Callahan
Paraprofessional
Richmond,IN
Summary
Enthusiastic paraprofessional with 4 years experience assisting classroom teacher(s) and special education teachers. Skilled in small group and 1:1 settings with students. Patient and empathetic, possessing strong communication skills needed to push students to goals set for them. Skilled in de-escalation and CPI certified.
Overview
9
9
years of post-secondary education
7
7
years of professional experience
Work History
Exceptional Education Paraprofessional
Richmond Community Schools
Richmond, Indiana
08.2017 - Current
- Supported student safety during arrival, assisted with classroom instruction and coordinated daily lunch and dismissal transitions.
- Assisted teacher in lesson plan implementation, field trips and outdoor activities.
- Helped students master equipment and instructional materials assigned by teacher.
- Supported student learning objectives through personalized and small group assistance.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Sales Floor Associate
Dillards, Inc
Richmond , IN
05.2016 - 06.2017
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Alerted customers to upcoming sales events and promotions.
Pharmacy Technician
CVS Pharmacy
Richmond, IN
10.2014 - 04.2016
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Stocked, labeled and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Education
High School Diploma -
Washington Senior High School
Washington Court House, OH 08.1999 - 05.2002
No Degree - Respiratory Therapy Assistance
Shawnee State University
Portsmouth, OH 09.2002 - 05.2004
Associate of Applied Science - Human Services
Southern State Community College
Hillsboro, OH 01.2005 - 06.2009
Skills
Elementary education
Student records management
Differentiated instruction
Special education
Group and individual instruction
Classroom management
Compassion
Excellent work ethic
Interpersonal Communication
Teamwork
Timeline
Exceptional Education Paraprofessional
Richmond Community Schools
08.2017 - Current
Sales Floor Associate
Dillards, Inc
05.2016 - 06.2017
Pharmacy Technician
CVS Pharmacy
10.2014 - 04.2016
Associate of Applied Science - Human Services
Southern State Community College
01.2005 - 06.2009
No Degree - Respiratory Therapy Assistance
Shawnee State University
09.2002 - 05.2004
High School Diploma -
Washington Senior High School
08.1999 - 05.2002