Jessica Callahan
Paraprofessional
Richmond,IN
Summary
Enthusiastic paraprofessional with 4 years experience assisting classroom teacher(s) and special education teachers. Skilled in small group and 1:1 settings with students. Patient and empathetic, possessing strong communication skills needed to push students to goals set for them. Skilled in de-escalation and CPI certified.
Overview
9
9
years of post-secondary education
7
7
years of professional experience
Work History
Exceptional Education Paraprofessional
Richmond Community Schools
Richmond, Indiana
08.2017 - Current
- Supported student safety during arrival, assisted with classroom instruction and coordinated daily lunch and dismissal transitions.
- Assisted teacher in lesson plan implementation, field trips and outdoor activities.
- Helped students master equipment and instructional materials assigned by teacher.
- Supported student learning objectives through personalized and small group assistance.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Sales Floor Associate
Dillards, Inc
Richmond , IN
05.2016 - 06.2017
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Alerted customers to upcoming sales events and promotions.
Pharmacy Technician
CVS Pharmacy
Richmond, IN
10.2014 - 04.2016
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Stocked, labeled and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Education
High School Diploma -
Washington Senior High School
Washington Court House, OH 08.1999 - 05.2002
No Degree - Respiratory Therapy Assistance
Shawnee State University
Portsmouth, OH 09.2002 - 05.2004
Associate of Applied Science - Human Services
Southern State Community College
Hillsboro, OH 01.2005 - 06.2009
Skills
Elementary education
undefinedTimeline
Exceptional Education Paraprofessional
Richmond Community Schools
08.2017 - Current
Sales Floor Associate
Dillards, Inc
05.2016 - 06.2017
Pharmacy Technician
CVS Pharmacy
10.2014 - 04.2016
Associate of Applied Science - Human Services
Southern State Community College
01.2005 - 06.2009
No Degree - Respiratory Therapy Assistance
Shawnee State University
09.2002 - 05.2004
High School Diploma -
Washington Senior High School
08.1999 - 05.2002
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