Jessica Camacho
Grand Prairie,TX
Summary
Transportation and Logistics with over 6 years of experience in dispatching, customer service, and freight coordination. Experienced in scheduling pickups and deliveries, tracking shipments, communicating with drivers and customers, and handling transportation paperwork. Comfortable working in fast-paced environments, solving problems, and keeping daily operations organized.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Transportation Dispatcher
TTR Shipping
Carrollton, Texas
05.2025 - Current
- Covering a remote position for 3 main warehouses, set for smooth transition operations. Main Freight Copier's/Scanners
- Creating daily routes ensuring all scheduled pickup and deliveries are completed from the following areas.(South Texas area starting from San Antonio Tx, Houston Tx, and all around the border) Also, Arkansas, Tennessee, Mississippi.
- My orders would already be scheduled by our Sales / CSR team. Entered and noted with all clients' details the driver would need for arrival.
- Tracked every order daily and pre-planned truck loads for next day routes
- Kept track of all paperwork notes, ensuring my drivers were prepared for the next day, reminding them if any special equipment was needed, specifying the time frames set, and pre called clients the day prior to prepare equipment for transport.
- Contacted drivers daily to confirm schedules and address any issues. Solving on site issues, such as unresponsive POC's. Serial numbers discrepancies, install / de-install complication, BOLs not matching the on site equipment etc.
- Communicated with Sales daily, regarding daily driver ETAs, Areas and capacity coverage or any information needed from customers reaching out.
- Kept track of warehouse inventory to make sure all copiers were sent to there corresponding locations before our due date.
- Verified all paperwork and signatures to upload into OME system for invoicing.
- All paperwork sent via email, edited PDF and exported for the drivers.
- TTR is based on relocating business copiers from one location to another. All under a lease contract which requires moving them in a timely manner per each customer's request
Transportation Dispatcher
Unis Transportation
Plano, Texas
01.2023 - 04.2025
- Scheduled and organized loads with drivers and trucks, optimizing route efficiency.
- Managed daily pickup requests and strategically re-dispatched drivers to optimize area coverage.
- Arranged pickup and delivery appointments to maintain smooth logistical operations.
- Provided customers with timely ETAs and resolved order concerns to enhance customer satisfaction.
- Collaborated with mechanics to troubleshoot driver breakdowns and trailer issues, minimizing downtime.
- Coordinated with the back office to confirm completed deliveries, pickups, and daily trailer swaps from the client's warehouse.
- Balanced responsibilities across Drayage Representative, Customer Service, and LTL Dispatcher roles to ensure seamless operations.
- Mastered the TMS program Processing Bills of Lading (BOLs) from full truckload (FTL) and partial pickups, ensuring accurate data entry for pallet count, piece count, purchase orders, consignee locations, and specific delivery instructions.
- Handled the uploading of all driver documentation, including PODs, BOLs, fuel receipts, and daily driver login sheets.
Customer Service Representative Lead
Unis Transportation
Roanoke, Texas
10.2021 - 01.2023
- Processed and recorded all incoming and outgoing freight that went through our dock. Electronics and Samsung appliances are distributed on skids.
- Coordinated with the warehouse to manage inbound and outbound truck loads efficiently, utilizing third-party carriers and internal drivers.
- Managed inventory and created load plans for timely distribution to out-of-state warehouse.
- Managing all inventory and creating load plans to distribute in a timely manner, to our out of state warehouse.
- Processed and recorded incoming and outgoing freight at dock, focusing on electronics and Samsung appliances distributed on skids.
DRAYAGE REPRESENTATIVE
Unis Transportation
Grand Prairie, Tx
09.2020 - 10.2021
- Monitored and analyzed ETAs for each container load arrival from Port, providing updated information to customers daily.
- Coordinated container live unloads with warehouses per dramp dates from railyard, reducing storage fees and expediting freight delivery.
- Dispatched drivers to efficiently pick up and deliver available containers notified from the rail yard, when ready to pick up.
- Entered work orders into Trinium system for accurate daily tracking and tracing of container loads. Equipment being full container loads coming from Port to Railyards.
- Analyzed return locations provided by Steamship Lines to facilitate the correct return of empty units
- Uploaded all pickup/delivery-related paperwork, including BOL work orders, Proof of Delivery, Outgate, and Ingate Tickets.
Education
Sam Houston High School
Arlington, TXSkills
- Transportation Dispatching
- Logistics Coordination
- Delivery & Pickup Coordination
- Load Scheduling
- Shipping & Receiving
- Shipment Tracking & Tracing
- BOL & POD Processing
- (TMS)
- Data entry
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Driver Scheduling
- ETA Optimization
- Customer Service
- Bilingual Communication (English & Spanish)
- Organizational Skills
Accomplishments
- Received Award for Outstanding Teamwork
- Acknowledge and Nominated for Women In The Workforce 2 years in a row.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Transportation Dispatcher
TTR Shipping
05.2025 - Current
Transportation Dispatcher
Unis Transportation
01.2023 - 04.2025
Customer Service Representative Lead
Unis Transportation
10.2021 - 01.2023
DRAYAGE REPRESENTATIVE
Unis Transportation
09.2020 - 10.2021
Sam Houston High School