Jessica Cambo
Abilene,KS
Summary
Dynamic and dedicated professional with extensive experience in customer service at Memorial Health System. Proven ability to enhance patient and customer experiences through effective problem-solving and reliable assistance. Skilled in cash handling and maintaining confidentiality, consistently fostering positive relationships and ensuring a welcoming environment.
Overview
2027
2027
years of professional experience
Work History
Retail Worker
Lumber House
Abilene, KS
08.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and facilitate sales.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Collaborated with team members to restock inventory, ensuring optimal product availability.
- Implemented store cleanliness protocols, contributing to a welcoming environment for customers.
- Trained new staff on company policies, enhancing team performance and service quality.
- Monitored stock levels to prevent shortages, improving overall inventory management processes.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Receptionist
Memorial Health System - HHCC
Abilene, KS
07.2016 - 09.2017
- Greeted and assisted patients, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls and taking messages accurately.
- Scheduled appointments using electronic health record software to streamline patient flow.
- Maintained patient confidentiality while handling sensitive information efficiently.
Ward Clerk
Memorial Health System
Abilene, KS
04.2015 - 08.2016
- Assisted patients with admissions and discharge processes, ensuring smooth transitions within the healthcare facility.
- Managed patient records and documentation in compliance with HIPAA regulations, maintaining confidentiality standards.
- Scheduled appointments and managed calendars for healthcare providers, optimizing clinic workflow and patient access.
CNA
Memorial Health System
Abilene, KS
2011 - 2014
- Assisted patients with daily living activities to enhance comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained a clean and safe environment, adhering to infection control protocols.
- Documented patient care activities accurately in electronic health records systems.
- Trained new staff on best practices in patient care and safety procedures.
Education
Cosmetologist - Cosmetology
Xenon’s International Academy of Hair Deaign
Wichita, KS07.2008
High School Diploma -
Abilene Baptist Academy
Abilene, KS05.2004
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Cash handling accuracy
- Stock replenishment
- Payment processing
- Problem-solving
- Time management
- Workplace safety compliance
Timeline
Retail Worker
Lumber House
08.2025 - Current
Receptionist
Memorial Health System - HHCC
07.2016 - 09.2017
Ward Clerk
Memorial Health System
04.2015 - 08.2016
CNA
Memorial Health System
2011 - 2014
Cosmetologist - Cosmetology
Xenon’s International Academy of Hair Deaign
High School Diploma -
Abilene Baptist Academy