Jessica Campos
Miami,FL
Summary
Detail-oriented individual with a solid background in customer service and team collaboration. Committed to enhancing customer experiences and operational efficiency through effective communication and time management skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Menchie's Frozen Yogurt
Miami, FL
02.2024 - Current
- Prepared frozen yogurt and toppings to meet customer preferences.
- Guided customers in product selection and addressed inquiries to enhance their experience.
- Ensured store and equipment cleanliness throughout shifts to uphold health and safety standards.
- Operated point-of-sale system for accurate transactions and receipts.
- Collaborated with team members to ensure efficient service during peak hours.
- Stocked supplies and organized inventory to facilitate smooth operations.
- Followed health and safety regulations in food preparation and handling.
- Onboarded new staff on operational procedures and customer service standards for consistent service delivery.
Volunteer
IBehavior Academy
Miami, FL
06.2023 - 08.2023
- Facilitated group activities to enhance social skills and emotional development for participants.
- Provided support and assistance to community members, fostering a welcoming and inclusive environment.
- Executed assigned tasks in alignment with supervisor directives to ensure project goals were met.
Education
Bachelor of Science - Psychology
Florida International University
Miami, FL07-2027
Skills
- Customer service
- Team collaboration
- Meeting coordination
- Time management
- Partnership development
- Financial literacy
Languages
English
Professional
Spanish
Professional
Certification
real estate associate
Timeline
Team Member
Menchie's Frozen Yogurt
02.2024 - Current
Volunteer
IBehavior Academy
06.2023 - 08.2023
Bachelor of Science - Psychology
Florida International University