Jessica Cappetto

- Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar

- Efficiently handled cash transactions and accurately processed payments using POS system

- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs

- Contributed to a positive work environment through effective teamwork and communication with colleagues.

- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

- Kept bar presentable and well-stocked to meet customer needs.

- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations

- Followed alcohol awareness procedures for preventing excessive guest intoxication.

- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

- Resolved customer complaints promptly and effectively to maintain high levels of satisfaction

- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment

- Adhered to state laws regarding alcoholic beverage services and customer regulations.

- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

- Update and maintain participant records
- Collect and verify all required paperwork
- Responsible for all participant rosters, record books and waivers required by National Pop Warner
- Update and maintain the Munster Pop Warner contact list
- Responsible for all coach and volunteer certifications and background checks
- Coordinate and confirm volunteer coverage for games and events
- Coordinate and record receipt of all monies at registrations and fundraisers
- Create and issue registration invoices; track and follow up on outstanding balances
- Record and request refunds and reimbursements
- Responsible for direction and maintenance of the association's fundraising program
- Represent Munster Pop Warner on all relations with the Little Scholars, Inc. program
- Confirm that each participant is academically eligible to participate in Pop Warner activities
- Review and calculate All American Scholar eligibility
- Create, distribute and collect applications to participants who qualify for Regional or National All American Scholar status

- Played games, worked on puzzles, and read books to young children.

- Communicated positively with children and guardians.

- Organized and cleaned home after activities by picking up toys and straightening up play room.

- Maintained a clean and organized environment to ensure the well-being of children under care.

- Prepared healthy, age-appropriate snacks and meals.

- Reassured children when upset providing emotional support and stability.

- Taught children to organize toys, wash hands, and share by leading by example.

- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.

- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.

- Communicated with parents regarding children's progress and development, raising any issues.

- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.

- Promoted healthy habits by preparing nutritious meals and snacks for children daily.

- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.

- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.

- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.