Jessica Cardoso
Marlborough,MA
Summary
Dedicated and compassionate healthcare professional with experience in emergency medical services, hospital clinical settings, and working closely with children and families in supportive environments. Passionate about providing attentive, respectful, and person-centered care to individuals in moments of need. Known for a calm and reassuring presence, strong communication, and the ability to connect with people of all ages during stressful or vulnerable situations. Committed to supporting others with empathy, patience, and professionalism in both medical and community-based settings.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Host & Server
Olive Garden
09.2025 - Current
- Provide service in a high-volume restaurant environment
- Manage guest flow, seating coordination, and waitlist operations
- Resolve concerns professionally while maintaining a positive guest experience
- Demonstrate strong multitasking, communication, and teamwork skills
Emergency Department Clinical Intern
Marlborough Hospital
- 01.2026
- Completed a supervised clinical rotation within a busy emergency department
- Observed patient care, triage procedures, and interdisciplinary healthcare collaboration
- Gained exposure to individuals experiencing medical, emotional, and behavioral challenges
- Assisted with patient support activities and departmental operations under staff supervision
- Developed understanding of patient-centered care and professional healthcare communication
- 3-Week Clinical Rotation | 2026
EMT Student Intern
Pridestar EMS (Hudson & Marlborough)
- 01.2026
- Participated in supervised ambulance ride-alongs and patient care experiences
- Assisted EMTs with patient assessments, vital signs, patient movement, and transport operations
- Observed responses to medical emergencies and behavioral or mental health crises
- Practiced scene safety, infection control, and emergency response procedures
- Developed strong communication, teamwork, and situational awareness in dynamic environments
- 3-Week Field Internship | 2026
Lifeguard
Continental Pools & High Sierra Pools
05.2025 - 09.2025
- Maintained safety and supervision of swimmers in community pool environments
- Enforced safety regulations and responded to emergencies when necessary
- Utilized CPR, first aid, and emergency action plans to ensure patron safety
- Developed strong observational skills and rapid decision-making abilities
Attractions Attendant & Food Runner
Apex Entertainment
01.2024 - 05.2025
- Assisted guests in a fast-paced family entertainment environment
- Ensured attraction safety and compliance with operational procedures
- Supported children and families while maintaining safe participation in activities
- Developed conflict-resolution, communication, and problem-solving skills
Cashier
Clockwork Pizza
10.2023 - 01.2024
- Processed customer transactions and food orders accurately
- Provided efficient service in a fast-paced environment
- Maintained attention to detail during high-volume shifts
Swim Instructor & Lifeguard
Goldfish Swim School
02.2023 - 06.2023
- Instructed children in swim safety, water confidence, and foundational technique
- Adapted teaching approaches to different ages and developmental needs
- Built positive relationships with children and families through communication and patience
- Maintained a safe learning environment while enforcing safety procedures
- Responded to emergencies and provided first aid when needed
Education
Bachelor of Science - Psychology, Pre-Medical Studies
Boston College
Chestnut Hill, MA2030
High School Diploma -
Marlborough High School
Marlborough, MA06-2026
Skills
- Patient Assessment & Observation
- Crisis management
- Basic Life Support (BLS)
- Interpersonal interaction skills
- Developmental support for youth
- Team Collaboration in Fast-Paced Settings
- Customer Service & Conflict Resolution
- Effective multitasking
Certification
- National Registry Emergency Medical Technician (NREMT)
- Massachusetts Emergency Medical Technician License
- American Heart Association Basic Life Support (BLS) for Healthcare Providers
- American Red Cross Lifeguard Certification
- American Red Cross CPR/AED & First Aid Certification
- Massachusetts 51A Mandatory Reporter Certification
- CDC HEADS UP Concussion Training
Languages
Portuguese
Native or Bilingual
Timeline
Host & Server
Olive Garden
09.2025 - Current
Lifeguard
Continental Pools & High Sierra Pools
05.2025 - 09.2025
Attractions Attendant & Food Runner
Apex Entertainment
01.2024 - 05.2025
Cashier
Clockwork Pizza
10.2023 - 01.2024
Swim Instructor & Lifeguard
Goldfish Swim School
02.2023 - 06.2023
EMT Student Intern
Pridestar EMS (Hudson & Marlborough)
- 01.2026
Emergency Department Clinical Intern
Marlborough Hospital
- 01.2026
Bachelor of Science - Psychology, Pre-Medical Studies
Boston College
High School Diploma -
Marlborough High School
LEADERSHIP & COMMUNITY INVOLVEMENT
Interact Club
President, (2025-2026) Member (2023–2025)
- Lead service initiatives including fundraising, donation drives, and volunteer projects
- Coordinate events and promote student engagement in community service
- Develop leadership, organization, and teamwork among members