Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jessica Carlson

Bushnell
Jessica Carlson

Summary

Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. Excited to learn and experience things everyday.

Overview

10
years of professional experience

Work History

Sumter Value Dental

Dental Assistant
08.2021 - Current

Job overview

  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for 10 plus procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Prepared patient x-rays and images for dentist review.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
  • Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
  • Monitored patient comfort and safety during dental procedures.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Exposed, developed and mounted dental x-rays.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Verified patient insurance eligibility and benefits.
  • Designed dental report card to explain patient dental health status and treatment plans.

Walmart

Loss Prevention Associate
07.2016 - 09.2020

Job overview

  • Conducted daily store walk-throughs to identify potential security risks.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Observed video surveillance systems for prompt emergency response.
  • Completed incident reports and activity logs for accurate, current records.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Trained personnel on security best practices, protocols and procedures.
  • Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
  • Investigated and documented thefts and suspicious activity to improve issue prevention.
  • Liaised with law enforcement and security personnel in issue investigation.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
  • Interviewed suspects, customers and witnesses to obtain helpful information and statements.
  • Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
  • Trained all new executives and asset protection personnel.
  • Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
  • Implemented and maintained loss prevention programs in close collaboration with store management.
  • Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
  • Enhanced training processes for both clients and departments to increase overall functionality.
  • Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.

CVS

Cvs Shift Leader
01.2014 - 07.2016

Job overview

  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.
  • Conducted performance reviews and provided staff with feedback and guidance.
  • Analyzed sales figures and identified areas for improvement.
  • Developed and implemented new processes and procedures to streamline operations.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Devised and implemented processes and procedures to streamline operations.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Observed packing operations to verify conformance to specifications.
  • Created and managed project plans, timelines and budgets.
  • Generated reports detailing findings and recommendations.
  • Maintained database systems to track and analyze operational data.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Education

South Sumter High School
Bushnell

High School Diploma
05.2008

Skills

  • Strong Writing and Verbal Skills
  • Appliance Fitting and Adjustment
  • Periodontics and Endodontics
  • Paralleling Techniques
  • Occlusal Registrations
  • Chair Side Assistance
  • Impression Taking
  • Electronic Charting
  • Treatment Room Preparation
  • Patient Intake Procedures
  • Team Collaboration
  • Placing Crowns
  • Post-Operative Procedures
  • Patient Data Gathering
  • Equipment and Instrument Sterilizatoin
  • Sealant Application
  • Plates Presentation
  • Dental Impressions
  • Radiography Safety
  • Emergency Dental Care
  • Health and Safety Practices
  • Taking Medical and Dental Histories
  • Manage Schedules
  • Dental Staff Assistance
  • Critical Thinking
  • Personable Communication
  • Anesthetic Administration
  • Universal Precautions
  • Oral Health Care
  • Restorative Dentistry
  • Instrument Selection
  • Data Verification
  • Digital Radiographs
  • Crown and Bridge Construction
  • Advising and Educating Patients
  • Autoclave Operation
  • Patient Care Standards
  • Data Confidentiality Measures
  • Sterilization Techniques
  • Tooth Extraction
  • Restorative Materials
  • Local Anesthetic Proficiency
  • Temporary Restorations
  • X-Ray Processing
  • Infection Control Proficiency
  • Full Mouth Radiographs
  • Disinfecting Rooms and Equipment
  • Taking X-Rays
  • Henry Schein Dentrix
  • Reading Comprehension
  • Restorative Procedures
  • Sanitation Protocols
  • Oral Hygiene Techniques
  • Medical Charting
  • Denture Adjustment
  • Surgical Extractions
  • Disinfection and Sterilization
  • Four-Handed Procedures

Timeline

Dental Assistant

Sumter Value Dental
08.2021 - Current

Loss Prevention Associate

Walmart
07.2016 - 09.2020

Cvs Shift Leader

CVS
01.2014 - 07.2016

South Sumter High School

High School Diploma

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Jessica Carlson