Jessica Carrillo
San Bernardino,CA
Summary
Skilled in ,customer service, and issue resolution. Excel in communication, problem-solving, growth is one of my main interest within my inner self nevertheless, the years I've gain under Management has over 10 years I am certain of any pressure I can manage and also still have room for growth and experience.
Overview
14
14
years of professional experience
Work History
Ticketer
Burlington Coat Factory Warehouse
Redlands, California
01.2020 - Current
- We are responsible for pricing the merchandise Checked tickets and identifying paperwork for verification of individual identities.
- We also get to scan the boxes to print the the correct labels for the boxes
- Collaborated with other departments within the organization to coordinate activities related to ticketing operations.
Customer Service Cashier
Pronto
Denison, Iowa
02.2019 - 10.2019
- Informed customers of in-store promotions or pricing specials.
- Maintained accurate records of transactions using the point-of-sale system.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Processed credit card transactions accurately and efficiently.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Checked personal identifications during alcohol and tobacco sales.
Manager
Check Into Cash
Denison, Iowa
02.2011 - 12.2017
- Analyzed market trends and competitor activity to inform business strategy.
- Trained employees on additional job positions to maintain coverage of roles.
- Managed risk by developing and implementing effective risk management strategies.
- Monitored staff performance and addressed issues.
- Created and managed budgets for travel, training, and team-building activities.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- As center manger growth, and exceed customers service.
Education
High School Diploma -
Denison High Schook
Denison, Iowa06-2008
Some College (No Degree) - Business Administration
Iowa Western Community College
Council Bluffs, IASkills
- Empathy and patience
- Data entry proficiency
- Strong organization
- Ticketing software expertise
- Cash handling experience
- Basic computer skills
- Complaint handling
- Up-selling techniques
- Professionalism and courtesy
Timeline
Ticketer
Burlington Coat Factory Warehouse
01.2020 - Current
Customer Service Cashier
Pronto
02.2019 - 10.2019
Manager
Check Into Cash
02.2011 - 12.2017
High School Diploma -
Denison High Schook
Some College (No Degree) - Business Administration
Iowa Western Community College