Jessica Carter
ROSEMOUNT,MN
Summary
My passion lies in empowering individuals and teams to unlock their full potential through training and coaching. I thrive on cultivating an environment where growth and adoption of technology are not just encouraged but celebrated. Guiding others towards realizing their goals and fostering a culture of continuous improvement fuels my drive and purpose.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Agency Field Specialist
State Farm Insurance Inc
Rosemount, MN
01.1998 - 06.2024
- Developed and maintained agent relationships to drive technology adoption, implement sales processes and meet sales goals.
- Collaborated with business partners to develop and implement effective marketing, branding, and sales strategies for agents
- Conducted virtual meetings with sales territory to provide crucial sales and product training as well as updates
- Researched competitive intelligence data on market trends, pricing models.
- Generated leads through cold-calling prospects and other methods of outreach.
- Identified new business opportunities through networking and industry events.
- Managed social media accounts to engage customers and build relationships with key stakeholders.
- Prepared reports detailing project progress, results, analysis, and recommendations.
Technical Training Administrator
State Farm Insurance Inc
Woodbury, MN
01.1998 - 03.1999
- Developed and executed comprehensive classroom training programs for operational staff on Windows operating system and Microsoft Office Suite
- Conducted individual training sessions with executives to enhance computer proficiency
- Worked alongside different departments to establish databases for tracking and documenting departmental activity and tasks
Computer Software Trainer
New Horizons Computer Learning Center
Bloomington, MN
09.1996 - 01.1998
- Conducted classroom training sessions on Windows and Microsoft Office Suite for individuals, professionals, and corporations.
- Provided specialized training to a range of businesses in different locations, offering laptops along with tailored educational materials.
Education
Bachelor of Science - Speech And Mass Communications
Minnesota State University - Mankato
Mankato, MN06-1996
Skills
- Marketing Strategy Development
- Client Relationship Building
- Account Management
- Business Planning
- Consumer Segmentation
- Client Prospecting
- Asset Protection
- Lead Development
- Direct Marketing
- Policyholder Communication
- Service Marketing
- Adaptability
- Consultative Sales Approach
- Life Insurance
- Property and Casualty Insurance
- Team Collaboration
- Insurance sales strategy
- Interpersonal Communication
- Group Presentations
Certification
- Property & Casualty Insurance License
- Life & Health Insurance License
Accomplishments
- INS Certification
- Marketing for Women Certification
References
References available upon request.
Timeline
Senior Agency Field Specialist
State Farm Insurance Inc
01.1998 - 06.2024
Technical Training Administrator
State Farm Insurance Inc
01.1998 - 03.1999
Computer Software Trainer
New Horizons Computer Learning Center
09.1996 - 01.1998
Bachelor of Science - Speech And Mass Communications
Minnesota State University - Mankato