Open To Work
JESSICA CARTER
Student Information Systems (SIS) Application Specialist
Fort Collins,CO
Summary
Business Systems & Application Analyst specializing in data systems, workflow optimization, and enterprise application support.
Business Systems & Application Support professional with 10+ years of experience supporting enterprise applications, data systems, and process improvement initiatives in complex environments. I specialize in troubleshooting systems, improving data accuracy, and translating business needs into effective, scalable solutions.
In my current role as a Student Information Systems (SIS) Application Specialist, I support and optimize enterprise applications (Infinite Campus) and partner with district leadership, IT teams, and end users to improve workflows, system functionality, and reporting accuracy. My work includes application troubleshooting, data validation, system configuration, integration, and vendor coordination to resolve technical issues.
I regularly lead business and systems analysis efforts—gathering requirements, identifying gaps, and implementing process improvements that increase efficiency and reduce errors. I also develop technical documentation, user guides, and deliver training that improves adoption and user confidence across large, multi-site environments.
My background in education and professional learning allows me to bridge the gap between technical systems and user needs, ensuring solutions are both functional and practical. I am known for being collaborative, detail-oriented, and solutions-focused, and for managing multiple priorities while delivering high-quality support.
• Business Systems Analysis
• Application Support & Troubleshooting
• Data Analysis, Validation & Reporting
• Process Improvement & Workflow Optimization
• Requirements Gathering & Documentation
• System Configuration & Administration
• Software Implementation & Integrations
• Stakeholder & Vendor Collaboration
• Training & End-User Support
• SaaS & Cloud-Based Applications (Google Workspace)
Overview
11
11
years of professional experience
Work History
(SIS) Application Specialist
Weld RE-4
Windsor, CO
07.2023 - Current
- Designed and implemented scalable applications for data extraction and analysis.
- Devised technical strategies, created system designs, and developed presentation materials for applications.
- Created manuals and published guidelines for the proper use of systems.
- Trained staff on proper use of systems and conducted orientation seminars.
- Performed on-site and in-house testing, data analysis, and reports.
- Analyzed work to generate logic for new systems, procedures, and tests.
Instructional Coach
Leander ISD
08.2022 - Current
- Coached over 50 teachers to improve practices through professional development and modeling instructional strategies.
- Met the diverse student population needs of 600+ students by planning and implementing lessons with various teaching strategies.
- Assessed students through diagnostic tests, in addition to formative and summative data.
- Increased literacy benchmarks by 55% through instructional strategies and feedback.
- Analyzed student data, diagnosed instructional needs, and identified research-based instructional strategies.
- Developed the skills of 300+ district and campus staff members skills and knowledge through various professional development and targeted topics defined by the needs analysis.
Academic Interventionist
Liberty Hill ISD
08.2020 - 08.2022
- Improved student performance by 40% by EOY through developing activities and strategies for improvement of instruction and student performance.
- Assisted 80 staff members in securing materials to support instruction.
- Implemented tracking tools to evaluate successes and areas in need of improvement for 50-70 students.
- Utilized diverse approaches in teaching, technology, and behavior modification.
- Developed interventions for students currently struggling or at risk of falling behind.
- Gathered, organized, and analyzed data on student needs and progress.new technologies.
Educator
Leander ISD
08.2015 - 08.2020
- Developed and implemented engaging lesson plans to keep learner attention.
- Collaborated with administrators to develop school-wide initiatives to promote academic excellence.
- Monitored student progress and adjusted instruction to meet the individual needs of 40-50 students.
- Collaborated with colleagues to develop and revise curriculum, enhance the learning experience, discuss best practices, and develop innovative teaching strategies.
Education
Master of Science - Curriculum And Instruction-Educational Technology
Texas A&M International University
03.2023
Bachelor of Science - Early Childhood Education
Texas State University
Skills
- Business Systems Analysis
- Application Support
- Systems Analysis
- Data Analysis
- Data Validation
- Process Improvement
- Requirements Gathering
- Workflow Optimization
- Troubleshooting
- Technical Documentation
- System Integration
- Change Management
- Vendor Management
- Infinite Campus
- Reporting & Analytics
- Saas Applications
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridSalary Range
$100000/yr - $200000/yrTimeline
(SIS) Application Specialist
Weld RE-4
07.2023 - Current
Instructional Coach
Leander ISD
08.2022 - Current
Academic Interventionist
Liberty Hill ISD
08.2020 - 08.2022
Educator
Leander ISD
08.2015 - 08.2020
Master of Science - Curriculum And Instruction-Educational Technology
Texas A&M International University
Bachelor of Science - Early Childhood Education
Texas State University