Jessica Cash
Pinellas Park,FL
Summary
Proven leader with extensive experience in fast-paced environments, such as McDonald's Restaurant, where I honed my organizational and time management skills. Excelled in multitasking and problem-solving, significantly enhancing team performance and customer satisfaction. Demonstrates dependability and exceptional ability to prioritize tasks, driving operational success.
Overview
24
24
years of professional experience
Work History
Crew Member
McDonald's Restaurant
06.2000 - 12.2001
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
Manager
Domino's Pizza
01.2005 - 03.2008
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Stay at Home Mom
My Famly
03.2010 - Current
- Multitasking
- Problem solving
- Time management
- Communication
- Adaptability
Education
High School Diploma -
Gibbs High School
St. Petersburg, FLSkills
- Dependable and Responsible
- Task Prioritization
- Time Management
- Organizational Skills
Timeline
Stay at Home Mom
My Famly
03.2010 - Current
Manager
Domino's Pizza
01.2005 - 03.2008
Crew Member
McDonald's Restaurant
06.2000 - 12.2001
High School Diploma -
Gibbs High School