Jessica Castellanos
Las Vegas,NV
Summary
Professional food service worker with hands-on experience in deli operations, including food preparation, customer service, and inventory management. Known for strong focus on teamwork and achieving results, reliable with flexibility to adapt to changing needs. Skilled in slicing meats and cheeses, maintaining cleanliness, and providing exceptional customer interactions. Positive attitude and ability to thrive in fast-paced environments ensure effective collaboration and satisfaction.
Overview
15
15
years of professional experience
Work History
Deli Clerk
WinCo Foods
Henderson, NV
02.2011 - Current
- Operates scales, meat wrapping machine, computer software and electronic ordering devices to input price, weights, order and inventory and print labels.
- Complies with all federal, state and local health, and food handling and safety standards.
- Process freight orders, conduct monthly inventories of stock, and submit orders for food, non-perishables, and supplies.
- Receives and breaks down loads. Cuts cases, stacks, dates and marks merchandise, organizes and rotates product in cooler, organizes storage areas and refrigerates products immediately.
- Checks for quality and quantity. Maintains product quality by ensuring compliance with Company policies and federal and state regulations on handling, storage and temperatures.
- Operates scales, meat wrapping machine, computer software and electronic ordering devices to input price, weights, order and inventory and print labels.
- Assists customers, performs checking duties with an emphasis on providing friendly, courteous, customer service.
- Providing assistance by responding to customer questions in an effective and efficient manner.
- Work involves continuous interaction with customers and co-workers in a fast-paced environment.
- Managed daily deli operations, ensuring product freshness and quality standards.
- Maintained inventory control, reducing waste through effective stock rotation practices.
- Trained new team members on food safety protocols and customer service excellence.
Education
High School Diploma -
Chaparral High School
Las Vegas, NV01.2009
Skills
- Strong organizational skills
- Ability to follow written work assignments
- Sustained physical performance
- Ability to lift heavy objects
- Manual dexterity
- Bilingual: English and Spanish
- Customer Service and Conflict Resolution
- Professional interpersonal communication
- Emergency Response and Protocols
- Cultural sensitivity and teamwork
- Patience and sound judgment
- Microsoft Office (Basic Knowledge)
- Customer service
Timeline
Deli Clerk
WinCo Foods
02.2011 - Current
High School Diploma -
Chaparral High School
Certifications & Licenses
- Valid Nevada Driver’s License
- Typing Speed: 35+ WPM