Jessica Castillo
Ocala,FL
Summary
Dedicated and compassionate Registered Nurse with experience at HCA Ocala Regional Medical Center in a fast-paced Trauma Med Surg/PCU floor. Committed to delivering high-quality patient care and education. I am ready to take on new challenges and gain more clinical knowledge within an organization that prioritizes patient satisfaction. I have been a nurse since April 2024
Overview
17
17
years of professional experience
Work History
Registered Nurse
Hca Ocala Regional Medical Ctr
05.2024 - Current
- Administered medications and monitored patient responses to treatments.
- Assisted in developing patient care plans based on individual needs.
- Coordinated with multidisciplinary teams to ensure comprehensive care delivery.
- Educated patients and families on health management and discharge instructions.
- Utilized electronic health records for accurate documentation and patient tracking.
- Implemented infection control protocols to maintain a safe environment.
- Responded promptly to emergencies, ensuring patient safety and stability.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patient reactions after administering medications and IV therapies.
- NG tube insertion and monitoring.
- Foley/Straight Cath, Peripheral IVs, Tracheostomy care, Chest tube care, Vital signs, dressing changes, EKGs, injections.
Server Manager
La Hacienda Mexican Restaurant
09.2013 - 07.2020
- Supervised daily operations to ensure efficient service delivery and guest satisfaction.
- Trained and mentored staff, fostering a culture of excellence and teamwork.
- Implemented process improvements that enhanced workflow efficiency and reduced service times.
- Developed and maintained schedules, optimizing staff allocation for peak service periods.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
Medical Assistant
Marion Physicians Associates
04.2010 - 09.2018
- Assisted physicians with patient examinations and procedures, ensuring optimal care delivery.
- Maintained accurate patient records using electronic health record (EHR) systems for seamless information access.
- Coordinated patient appointments, optimizing scheduling to reduce wait times and enhance patient satisfaction.
- Educated patients on treatment plans and medication instructions, fostering understanding and compliance.
- Performed routine laboratory tests and assisted in diagnostic procedures to support clinical decision-making.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Family Care Specialist Urgent Care
01.2009 - 04.2010
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Completed EKGs and other tests based on patient presentation in office.
- Taught patients about medications, procedures, and care plan instructions.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Assisted physicians with patient examinations and procedures, ensuring optimal care delivery.
Education
Associate of Science - Nursing
Rasmussen University
Ocala, FL04-2024
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Registered Nurse
Hca Ocala Regional Medical Ctr
05.2024 - Current
Server Manager
La Hacienda Mexican Restaurant
09.2013 - 07.2020
Medical Assistant
Marion Physicians Associates
04.2010 - 09.2018
Medical Assistant
Family Care Specialist Urgent Care
01.2009 - 04.2010
Associate of Science - Nursing
Rasmussen University