Summary
Overview
Work History
Education
Skills
Languages
Timeline

Jessica Castro

Phoenix,AZ

Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

4
4
years of professional experience

Work History

Cashier

Walmart
Phoenix , Arizona
02.2021 - 07.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Customer Service Representative

Turnkey Solutions
Phoenix , Arizona
03.2018 - 08.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services and company information.

Education

Metro Tech Highschool , Phoenix, AZ

Skills

  • Team Contribution
  • Managing Orders and Deliveries
  • Proper Storage Procedures
  • Dependable and Cooperative
  • Clear Communication
  • Teamwork and Collaboration
  • Order Checking
  • Critical Thinking

Languages

Spanish
Native or Bilingual

Timeline

Cashier - Walmart
02.2021 - 07.2022
Customer Service Representative - Turnkey Solutions
03.2018 - 08.2020
Metro Tech Highschool - ,

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Jessica Castro