Jessica Castro
Edgewater,FL
Summary
Dynamic Veterinary Technician and Business Development Manager with a proven track record at Volusia S.P.C.A and Prairie Lodge Ranch. Excelled in vaccine administration and fostering client relationships, achieving significant business growth. Skilled in medical history collection and market trend analysis, delivering exceptional value and care.
Overview
4
4
years of professional experience
Work History
Veterinary Technician
Volusia S.P.C.A
08.2018 - 05.2020
- Administered medications and vaccinations to animals under supervision of the veterinarian, ensuring proper dosage and administration techniques.
- Answered owner animal health questions and advised on best care practices.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Triaged incoming patients to determine treatment needs and urgency of care.
Business Development Manager
Prairie Lodge Ranch
12.2015 - 05.2016
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Developed customized solutions for clients based on deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Represented company and promoted products at conferences and industry events.
- Built relationships with customers and community to establish long-term business growth.
Education
Associate of Arts - Education
Daytona State College
Daytona Beach, FL 05.2001 -
Skills
Vaccine administration
Medical History Collection
Anesthesia Administration
Medication Dispensing
Radiographs
Team Leadership
Customer Service
Client Relationship Building
Marketing
Cost Management
Timeline
Veterinary Technician
Volusia S.P.C.A
08.2018 - 05.2020
Business Development Manager
Prairie Lodge Ranch
12.2015 - 05.2016
Associate of Arts - Education
Daytona State College
05.2001 -