Jessica Cedeno
Reading,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Head Bookkeeper/Office Manager
Redners
Reading, PA
12.2019 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Evaluated employee records and productivity and submitted evaluation reports.
- Delivered performance reviews, recommending additional training or advancements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Staffing Coordinator/Administrative Assistant
CareSense Home Health Care
Reading
09.2017 - 12.2019
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Facilitated smooth employee transitions with comprehensive onboarding program.
- Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
- Assisted with personnel records management to support recordkeeping accuracy.
- Coordinated job postings and advertisements for maximum exposure and response rate.
- Advocated for staff members, helping to identify and resolve conflicts.
- Collaborated with managers to identify and address employee relations issues.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Scheduling for home health aides,RN,LPN
- Followed state regulations for all healthcare workers
Home Health Aide
CareSense Home Health Care
Reading, PA
11.2015 - 09.2017
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Education
High School Diploma - Health Occupations Education
Reading Senior High School
Reading, PA06.2001
Skills
- Accounts receivable management
- Financial statement analysis
- Journal entry preparation
- Purchase Order Management
- Data Entry
- Policy and procedure implementation
- Time Management
- Attention to Detail
- Critical Thinking
- Bill Payment and Recordkeeping
- Relationship Building
- Customer Relations
- Microsoft Office
- Handling Confidential Materials
- Complaint resolution
- Record Reconciliation
- Word Processing
Timeline
Head Bookkeeper/Office Manager
Redners
12.2019 - Current
Staffing Coordinator/Administrative Assistant
CareSense Home Health Care
09.2017 - 12.2019
Home Health Aide
CareSense Home Health Care
11.2015 - 09.2017
High School Diploma - Health Occupations Education
Reading Senior High School