Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Cedillo

Los Angeles,CA

Summary

Dedicated and results-oriented professional with a proven track record of driving business success through strategic planning, innovative problem-solving, and meticulous attention to detail. Adept at adapting to rapidly changing environments while maintaining a focus on quality and efficiency. Also seeking to leverage expertise and passion to contribute to a dynamic team and drive organizational growth with a commitment to making a meaningful impact through diligent research, meticulous analysis, and proactive prevention measures.

Overview

9
9
years of professional experience

Work History

Office Assistant/Receptionist

Aesderma Med Spa
10.2022 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Reviewed files, records and other documents to obtain information to respond to requests.

Authorizations Manager

Paramount Care Medical Group Pediatricians
07.2017 - 01.2019
  • Audited and corrected billing and posting documents for accuracy.
  • Monitored outstanding invoices and performed collections duties.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
  • Established a strong rapport with patients and their families, creating a trusting environment for open communication and better adherence to treatment plans.
  • Met with new parents and parents-to-be to inform and educate on care of newborns.
  • Collaborated with lab and radiology to order necessary services for pediatric care.
  • Collected, recorded and maintained patient medical history, reports and examination results.

Medical Biller/Medical Receptionist

Paramount Care Medical Group - Gynecologist Office
05.2015 - 07.2017
  • Utilized various software programs to process customer payments.
  • Encoded and canceled checks using bank machines.
  • Filed and updated patient information and medical records.
  • Ensured timely payments from insurance providers through submission of accurate and complete claims.
  • Liaised between patients, insurance companies, and billing office.
  • Responded to customer concerns and questions on daily basis.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Collaborated with healthcare providers, ensuring accurate documentation for seamless billing operations.
  • Entered incoming invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Managed approximately 30 incoming calls, emails. and faxes per day to customers

Education

Associate of Business Administration - Business Administration

Santiago Canyon College
Orange, CA
01.2025

High School Diploma -

El Modena High School
Orange, CA
06.2016

Skills

  • Capacity to thrive in a fast-paced setting, adjust swiftly, and effectively address the daily demands inherent to the position
  • Carry out routine core tasks consistently, ensuring meticulous attention to detail, and actively seek opportunities for enhancing processes
  • Capability to effectively collaborate within cross-disciplinary teams to achieve shared goals
  • Proven ability to navigate complex situations, collaborate with multidisciplinary teams, and implement strategic interventions
  • Data Entry
  • Administrative Support
  • Office Administration
  • Scheduling Meetings
  • Ability to remain calm and composed in high-pressure situations and make sound decisions to ensure the safety of others

Timeline

Office Assistant/Receptionist

Aesderma Med Spa
10.2022 - Current

Authorizations Manager

Paramount Care Medical Group Pediatricians
07.2017 - 01.2019

Medical Biller/Medical Receptionist

Paramount Care Medical Group - Gynecologist Office
05.2015 - 07.2017

Associate of Business Administration - Business Administration

Santiago Canyon College

High School Diploma -

El Modena High School

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Jessica Cedillo