Jessica Cerrato
Rhome,TX
Summary
Dynamic professional experienced in purchasing and customer service. Skilled in SAP, known for attention to detail and adaptability.
Overview
7
7
years of professional experience
Work History
Purchasing Assistant
Agencia La Mundial
San Pedro Sula, Honduras
03.2017 - 08.2020
- Managed inventory records using SAP systems
- Conducted market research to identify potential vendors and product trends
- Assisted procurement team with supplier communication and order placement
Customer Service Representative
Altia Business Park
San Pedro Sula, Honduras
01.2014 - 11.2016
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Implemented feedback mechanisms to improve service quality and customer satisfaction scores.
Education
Bachelor of Science -
Centro Cultural Sampedrano
San Pedro Sula, Honduras11-2007
Skills
- SAP experience
- Product status tracking
- Purchase order processing
- Purchasing
- Customer service
- Teamwork and collaboration
- Attention to detail
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Purchasing Assistant
Agencia La Mundial
03.2017 - 08.2020
Customer Service Representative
Altia Business Park
01.2014 - 11.2016
Bachelor of Science -
Centro Cultural Sampedrano