Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jessica Cervantes

Albuquerque

Summary

Dedicated individual pursuing opportunities that drive success and align with goals. Excels in fast-paced environments and thrives on fostering positive energy. Graduated from Atrisco Heritage HS in May 2024, honing leadership skills as a DECA manager at Albuquerque High and managing school snack bar operations. Experience at AHS instilled strengths that define current pursuits. Currently seeking new opportunities in alignment with goals, attending community college at CNM online for certificate in Dental Hygiene Assistant.

Overview

3
3
years of professional experience
1
1
Certification

Work History

McDonalds Crew Member

McDonald's
03.2022 - Current
  • I greeted customer. Took customers orders. Solved any issue with their order/service. Worked in all positions of the store. Lifted heavy boxes during rushes. Very quick service. Served out food to customers in the dining room and checked up on everyone making sure everything was going well with their visit with us.

Personal Banker 1

Bank of Albuquerque
06.2024 - 10.2024
  • Assisted customers with setting up or closing accounts, and signing up for new services.
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
  • Processed deposits, withdrawals and ACH transfers accurately.
  • Activated new accounts and issued customer identification numbers.

Raising Canes Crewmember

Raising Canes
07.2023 - 02.2024
  • Work and handle customers with care. Never miss an opportunity to thank them for their business. Work with a sense of urgency (SOU) never serve out bad product and to ensure that every box combo is perfect in the customers eyes! Acknowledge every customer as soon as they meet the door. Work with a smile! Handle Cleaning products appropriately to ensure chemical safety.

Education

High school diploma - General Studies

Atrisco Heritage Academy
Albuquerque, NM
05-2024

Dental Assistant Certificate - Dental Hygiene

Central New Mexico Community College
Albuquerque, NM
07-2027

Skills

  • Time management
  • Sales
  • Food preparation
  • Upselling
  • Restaurant experience
  • Stock management
  • Telephone etiquette
  • Customer service
  • Health code compliance
  • Cleaning

Languages

Spanish - Intermediate

Certification

  • First Aid/CPR Certified

Timeline

Personal Banker 1

Bank of Albuquerque
06.2024 - 10.2024

Raising Canes Crewmember

Raising Canes
07.2023 - 02.2024

McDonalds Crew Member

McDonald's
03.2022 - Current

High school diploma - General Studies

Atrisco Heritage Academy

Dental Assistant Certificate - Dental Hygiene

Central New Mexico Community College