Jessica Chambers
Palm Bay,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Health Insurance Advisor
Broadpath
Palm Bay, Florida
2023.08 - 2025.10
- Temporary
- Resolved client inquiries and issues with professionalism and care.
- Consulted clients on health insurance options and coverage plans.
- Evaluated client needs to recommend suitable insurance products.
- Explained policy details and benefits to clients in clear terms.
- Processed applications and managed client documentation efficiently.
Health Insurance Agent
People Share
Jacksonville, FL
2023.08 - 2024.03
- Assisted clients in selecting appropriate health insurance plans based on needs.
- Educated individuals on policy details and coverage options for informed decisions.
- Processed applications and claims efficiently while ensuring compliance with regulations.
- Explained complex healthcare concepts to customers in an easy-to-understand way.
Inventory Specialist
Walgreens
Jacksonville, FL
2022.10 - 2023.02
- Managed inventory levels to ensure product availability and minimize stockouts.
- Utilized inventory management software to track product movements and updates.
- Collaborated with sales and procurement teams to forecast inventory needs.
- Coordinated inventory, stocking and ordering.
- Participated in physical inventory counts to keep information accurate and current.
Customer Service Representative
U-Haul
Jacksonville, FL
2021.03 - 2022.02
- Assisted customers with rentals and returns of moving equipment.
- Provided product information and recommendations to enhance customer satisfaction.
- Resolved customer inquiries through effective communication and problem-solving skills.
- Processed transactions accurately using point-of-sale systems and software.
Backroom Associate
Walmart
Middleburg, FL
2020.10 - 2021.01
- Executed inventory control and stock rotation to optimize product freshness.
- Processed merchandise efficiently to maintain organized backroom operations.
- Conducted damage inspections to ensure quality standards for all received deliveries.
- Performed data entry tasks to accurately track inventory levels and product placements.
Remodel Associate
Walmart
Viera, FL
2019.04 - 2019.12
- Executed disassembly and setup of merchandise to optimize display efficiency.
- Handled merchandise with care, ensuring compliance with safety standards.
- Updated signage to enhance visibility and customer engagement.
- Maintained cleanliness and organization of workspace to promote safety.
- Collaborated with teams to streamline processes and improve service quality.
- Delivered exceptional customer service to enhance overall shopping experience.
- Ensured adherence to safety standards in all operational tasks.
Call Center Representative
Spectrum
Melbourne, FL
2018.11 - 2019.03
- Provided technical assistance and troubleshooting for customer inquiries, enhancing resolution times.
- Leveraged equipment knowledge to guide customers through system navigation, improving user experience.
- Managed account relationships to maintain customer satisfaction and increase retention.
- Handled escalation of complex issues to maintain service quality.
- Streamlined support processes to enhance efficiency in issue resolution.
- Conducted quality assurance checks to uphold operational standards.
Call Center Representative
Adecco Staffing Agency
Melbourne, FL
2016.07 - 2018.10
- Managed customer calls to ensure prompt resolution of inquiries and issues.
- Processed orders efficiently, maintaining accuracy and timeliness.
- Handled complaints professionally, leading to improved customer retention rates.
- Provided comprehensive product knowledge to assist customers effectively.
- Performed data entry tasks accurately to support operational needs.
- Resolved customer issues through effective communication and problem-solving techniques.
- Supplied relevant information to enhance customer experience and satisfaction.
- Maintained high standards in customer service delivery throughout all interactions.
Education
Medical Billing and Coding - Online
Florida Technical College
Orlando2025-11
High School Diploma -
Heritage High School
Palm Bay, FL2013-05
Skills
- Insurance policy compliance
- Application processing
- Regulatory compliance
- Customer care and support
- Communication skills
- Problem solving
- Attention to detail
- Organizational skills
- Time management
- Computer proficiency
Timeline
Health Insurance Advisor
Broadpath
2023.08 - 2025.10
Health Insurance Agent
People Share
2023.08 - 2024.03
Inventory Specialist
Walgreens
2022.10 - 2023.02
Customer Service Representative
U-Haul
2021.03 - 2022.02
Backroom Associate
Walmart
2020.10 - 2021.01
Remodel Associate
Walmart
2019.04 - 2019.12
Call Center Representative
Spectrum
2018.11 - 2019.03
Call Center Representative
Adecco Staffing Agency
2016.07 - 2018.10
Medical Billing and Coding - Online
Florida Technical College
High School Diploma -
Heritage High School