Summary
Overview
Work History
Education
Skills
References
Timeline
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Jessica Chityala

Brentwood,Maryland

Summary

To obtain a position that will enable me to use my strong organizational skills, work background, and ability to work well with people. To employ my knowledge and experience with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise.

Overview

6
6
years of professional experience

Work History

Ops

Swissport USA Inc.
10.2023 - Current
  • Coordinate ramp offload and loading activities.
  • Prepare flight documents including flight plans, weather briefings, NOTAMs, etc.
  • Monitor emails and messages.
  • Reporting required information to designated flight dispatch for flight planning purposes.
  • Post flight review of flight folder ensuring all required documents present and checklists complete.
  • Complete load instructions including cargo and baggage as required.
  • Prepare NOTOC for crew based on cargo load, if required.
  • Coordinate and transmit information to centralized load control, if required.
  • Coordinate fueling activities and liaise with fuelers.
  • Liaise with catering companies as required.
  • Verify baggage reconciliation prior to departure.
  • Other duties as assigned

Ramp Agent

Swisspor USA, Inc.
04.2022 - Current
  • Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
  • Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
  • Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
  • Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
  • Coach and help train new hire.

RMSI

08.2018 - 09.2019
  • Reset Activity, Shelf Conditions and Schematics Completion, Implement customer approved schematics/Plan-O-Grams/MODs with all items tagged and approved by store management, Must be able to take direction regarding tagging, rotating and placing products on shelf, Administration/Reporting: Will complete (web based) accurate and timely reporting, recaps, timesheets, expense reports, etc.

Retail Specialist

Apollo
09.2019 - 09.2021
  • Pull non-conforming merchandise, Reset depts per new MD1 & planograms provided by Walgreens, Adjust and/or move existing product, shelves, aisles markers, Cleaning of gondolas, fixtures, shelving, Setting depts to POG utilizing Walgreen expense items & product, Install Walgreens shelf strip/mylar, Unload/place new product

Line Service

Dulles Jet Center
Dulles , VA
02.2024 - Current
  • Marshall in and out aircraft.
  • Tow aircraft in and out of hangers.
  • Assist tenant with any inquiries.
  • Drop off and pick up passengers, tenants.
  • Help with baggage.
  • Communicate with pilots.

Education

Business Administration: Management -

Strayer University
08.2010

Medical Management -

Robert Business Institute
06.2003

William Howard Taff H.S
01.1997

Skills

  • Bi-lingual Spanish/English
  • Computer
  • Microsoft words
  • Windows
  • PowerPoint
  • Microsoft Office Excel
  • Type 58wpm

References

Available on Request

Timeline

Line Service

Dulles Jet Center
02.2024 - Current

Ops

Swissport USA Inc.
10.2023 - Current

Ramp Agent

Swisspor USA, Inc.
04.2022 - Current

Retail Specialist

Apollo
09.2019 - 09.2021

RMSI

08.2018 - 09.2019

Business Administration: Management -

Strayer University

Medical Management -

Robert Business Institute

William Howard Taff H.S

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Jessica Chityala