JESSICA CLARK
Midland,MI
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
MyMichigan Orthopedics
Midland, MI
03.2025 - Current
- Managed electronic health records, ensuring accuracy and compliance with privacy regulations.
- Administered patient care and assisted in examinations to enhance overall patient experience.
- Coordinated appointment scheduling and follow-ups to optimize office efficiency.
- Developed educational materials for patients regarding treatment plans and post-operative care instructions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
Merchant Marine
Seafarers International Union
04.2018 - 02.2025
- Operated various vessels safely and efficiently in compliance with maritime regulations.
- Conducted routine inspections to ensure vessel readiness and safety standards.
- Collaborated with crew members to execute navigation and emergency drills effectively.
- Trained new crew members on operational procedures and safety protocols.
- Enhanced vessel safety by conducting routine inspections and maintenance tasks.
- Carried out firefighting duties during emergencies, safeguarding vessel equipment and personnel from harm.
- Kept shipboard firefighting and lifesaving equipment properly maintained for use in emergency situations.
- Followed and helped enforce safety regulations for different ship equipment, systems and work areas.
- Operated specialized equipment, including winches, cranes and derricks during ship operations.
- Collaborated with the ship''s crew to maintain a high standard of cleanliness and orderliness on board the vessel.
Medical Assistant
San Diego Orthopedic Medical Group
San Diego, CA
07.2016 - 02.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Medical Assistant
Advanced Pain & Rehab Center of San Diego
San Diego, CA
03.2013 - 07.2016
- Medical Office Management
- Ordered Medical/Office Supplies/Triplicates
- Performed clerical duties, such as word processing, data entry, answering phones, insurance verification and filing
- Responded appropriately to the physical, emotional and developmental needs of patients
- Assisted MD with fluoroscopy and ultrasound technology during procedures
- Obtained information about clients' medical history, drug history, complaints and allergies
- Maintained a clean, healthy and safe environment
- Assisted Physician with Intrathecal Pain Pump Refills
- Knowledgeable about procedures such as LESI, CESI, MBB, RFA, Spinal Cord Stimulator, EMG/NCS
- Medication Dispense
- Venipuncture/ Injections
- Reported any unusual circumstances in the patients' condition or environment
Medical Assistant
San Diego Comprehensive Pain Management Center
San Diego, CA
12.2010 - 03.2013
- Answered high volume of phone calls of 200+ a day
- Collected Copays/ Deductibles/ Outstanding billing
- Scheduled New Patients/ follow ups/procedures
- Knowledgeable about Workers Compensation
- Billing/Coding
- Ensured HIPPA compliance
- Medical Records/ Recordkeeping / Filing
- Knowledge of Medical Terminology
- Reacted Calmly and effectively in emergency situations
- Routinely retracted patient throat cultures and prepared for lab submission
- Submitted Prior Authorizations for medication/ Imaging/ Procedures
- Ordered and administered medication ensuring 100% accuracy
- Trained New Employees
Student Intern
Chula Vista Internal Medicine
Chula Vista, CA
08.2010 - 10.2010
Education
Nursing
Saginaw Valley State University
University Center, MICertified Medical Assistant -
Ross Education Medical Center
Saginaw, MINursing
Ferris State University
Big Rapids, MI05-2007
Coast Guard Credentials - Maritime Studies
Paul Hall Center For Maritime Training
Piney Point, MD08-2018
Skills
- HIPPA regulations
- OSHA
- Sterilization Techniques
- First aid administration
- Emergency response management
- Pollution prevention
- Firefighting procedures
- Time management
- Multitasking Abilities
- Organizational skills
- Radio operation
- Task prioritization
- Professional demeanor
Certification
- First Aid Certification
- CPR/AED Certification
- Medical Care provider Certification
Timeline
Medical Assistant
MyMichigan Orthopedics
03.2025 - Current
Merchant Marine
Seafarers International Union
04.2018 - 02.2025
Medical Assistant
San Diego Orthopedic Medical Group
07.2016 - 02.2018
Medical Assistant
Advanced Pain & Rehab Center of San Diego
03.2013 - 07.2016
Medical Assistant
San Diego Comprehensive Pain Management Center
12.2010 - 03.2013
Student Intern
Chula Vista Internal Medicine
08.2010 - 10.2010
Certified Medical Assistant -
Ross Education Medical Center
Nursing
Saginaw Valley State University
Nursing
Ferris State University
Coast Guard Credentials - Maritime Studies
Paul Hall Center For Maritime Training