Medical Office Assistant with experience supporting physicians, advanced practice providers, and
other medical staff to facilitate patient-focused care. I’ve spent the past 12 years as a stay-at-home mom raising my
two children, participating in school functions, fundraisers, and volunteering with church youth groups. I’ve
recently returned to the healthcare industry. My greatest qualities include my organizational skills, team player
ability, enthusiasm for healthcare, and relevant work experience. Referrals can be provided upon request.
Overview
5
5
years of professional experience
Work History
Back Office/ Medical Assistant
Gwinnett Clinic
Duluth, GA
01.2020 - Current
Provide appropriate clinical documentation of patients, including test results, vital signs, medication,
labeling specimens, and maintaining log book
Perform the following procedures: blood draw, medication injections, vaccines, EKG, Urine tests, Vision
screenings, and several other medical exams
Cleaning and resetting rooms after every patient encounter
Maintaining an inventory of supplies
Patient Messaging - alert providers of all test results, arrange follow-up or call patients per instructions
Medical Office Assistant
Longstreet Clinic
Gainesville, GA
01.2007 - 01.2008
Provided customer service to patients at check-in, answering questions, and billing
Proactively solving problems and created a welcoming environment
Answered telephones and directed calls to appropriate staff
Completed insurance and other claim forms related to billing of clinic visit
Medical Assistant
Internal Medicine
West Palm Beach, FL
01.2005 - 01.2007
Performed administrative and clinical duties such as scheduling appointments, maintaining medical
records, billing and coding for insurance purposes
Prepared and administered medications as directed by physician
Prepared treatment rooms for patient examinations, keeping the rooms neat, and clean
Recorded patient’s medical history, vital signs, medications, and allergies in patient chart
Back office / Medical Assistant
United Digestive
Braselton, GA
09.2021
Monitors schedule and organizes patient flow for physician office visits or in-office procedures
Accompanies patients to exam room; collects patient history and provides physical assessments as delegated
by the physicians
Schedules and obtains results for lab or radiology procedures; interprets and accurately communicates results
to physicians and patients as necessary
Performs or assists physician with in-office procedures and specialty patients including Remicade, Hydrogen
Reath Tests, Pill Cam Endoscopies, Flexible copies, and Hepatitis C
Manages patient charts to ensure clinical information is completed and filed appropriately
Calls in prescription refills to pharmacies as needed
Performs upkeep for exam and specialty procedure room with regards to sterilization and infection control,
supplies, and equipment
Accurately provides or counsels patients and/ or relatives with pertinent information regarding medical treatment
or procedures
Answers emails and voicemails and returns patient calls in a timely and efficient manner
Education
Medical Office Certificate - undefined
Franklin Career Institute
2005
High School Diploma - undefined
Uniondale High School
2003
Skills
HIPPA regulations
Experience
Billing & EMR software
Medical terminology knowledge
MS Office (Word, Excel, Outlook, PowerPoint)
Administrative
Billing
Charts
Draw
Customer Service Experience
Documentation
Fluent in English and Spanish
Forms
Insurance
Inventory
Medical terminology
Messaging
Excel
MS Office
Office
Outlook
PowerPoint
Word
Monitors
Neat
Coding
Scheduling
Telephones
HIPPA regulations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.