Jessica Clark
Mardi-gras, Pelican Landing
St. Augustine, FL,FL
Summary
Dynamic bartender with extensive experience at The Endzone Sports Bar, excelling in customer engagement and mixology. Known for building strong relationships with patrons and ensuring satisfaction through attentive service. Proven ability to multitask and maintain high standards of cleanliness and compliance, contributing to a vibrant and welcoming atmosphere.
Work History
Bartender/Server
Bartender/server
- Greeted guests promptly, presented menus, and guided food and beverage selections
- Prepared cocktails, beer, and wine orders with consistent recipe and portion control
- Processed table and bar transactions accurately using point-of-sale system
- Coordinated with kitchen and support staff to deliver timely service during peak periods
Bartender/server
- Greeted guests promptly, presented menus, and guided food and beverage selections
- Checked identification and followed alcohol service procedures to maintain compliance
- Resolved guest concerns professionally, ensuring positive dining and bar experience
- Restocked bar supplies, glassware, and service stations to maintain readiness
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Balanced multiple tables and bar requests while maintaining speed and accuracy
Education
High School Diploma
Skills
Teamwork
Teamwork and collaboration
Fast learner
Customer service
Problem-solving
Friendly and outgoing
Teamwork and professionalism
Honest and dependable
Time management
Attention to detail
Problem-solving abilities
Professional attitude
Listening skills
Hospitality and guest service
Collaboration and teamwork
Multitasking
Cleaning and sanitizing
Customer relationship building
Reliability
Multitasking Abilities
Customer satisfaction
Excellent communication
Active listening
Team collaboration
Organizational skills
Calm and composed
Adaptability and flexibility
Effective communication
Cash handling
Cash handling and management
Decision-making
Relationship building
Food preparation
Customer engagement
Responsible serving
Engaging customers
Organized and detail oriented
Good conversationalist
Team building
Health and safety compliance
Task prioritization
Cash register operation
Handling difficult customers
Self motivation
Food service
Food and beverage service
Responsible alcohol service
Product knowledge
Conflict resolution
Analytical thinking
Interpersonal skills
Professionalism
Goal setting
Interpersonal communication
Staff training
Bussing and serving
Professional service standards
Opening and closing procedures
Menu memorization
Drink preparation
Cocktail service
Age identification checks
Time management abilities
Issue resolution
Food running
Food safety standards
Mixology techniques
Stress management
Health codes compliance
Bartending license
New cocktail creation
Creative mixology
Timeline
Bartender/Server
Mardi-gras, Pelican Landing
2016 - 2026Read More
Bartender/server
Arnold's Lounge
2016 - 2024Read More
Bartender/server
The Endzone Sports Bar
2003 - 2008Read More
St. Augustine High
High School Diploma
Read More