JESSICA CLASH
Baltimore,MD
Summary
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
15
15
years of professional experience
Work History
OWNER & LICENSED COSMETOLOGIST
S & C SALON CORPORATION
Baltimore, Maryland
01.2015 - Current
- Demonstrated expertise in cutting, coloring, perming, and styling hair using the latest techniques and products
- Maintained detailed records of services rendered over 6 clients a day
- Attended continuing education classes to stay up-to-date on the latest trends in cosmetology
- Resolved customer complaints promptly and courteously
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Developed and implemented an effective marketing strategy to increase brand awareness and customer base
- Managed day-to-day operations of the business including accounting, customer service, product development, and staff management.
SALES ASSOCIATE
FOREVER 21
Baltimore, Maryland
03.2011 - 08.2013
- Employed persuasive sales techniques to close deals while adhering to company standards for profitability.
- Processed credit card transactions quickly and securely.
- Assisted with training new employees on sales procedures.
- Accurately completed daily reports on sales activity.
- Organized merchandise displays to promote higher levels of customer engagement.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Performed cash register operations accurately according to company guidelines.
Education
Licensed Cosmetology -
American Beauty Academy
Baltimore, Maryland01.2014
Bachelor of Science (B.S.) - Communication
Morgan State University
Baltimore, Maryland01.2011
High School Diploma - undefined
Lawrence G. Paquin High School
Baltimore, Maryland01.2008
Skills
- Communication
- Problem Solving
- Time Management
- Organizing
- Microsoft Office
- Management
- Budgeting
- Interpersonal Skills
- Data Entry
Timeline
OWNER & LICENSED COSMETOLOGIST
S & C SALON CORPORATION
01.2015 - Current
SALES ASSOCIATE
FOREVER 21
03.2011 - 08.2013
Bachelor of Science (B.S.) - Communication
Morgan State University
High School Diploma - undefined
Lawrence G. Paquin High School
Licensed Cosmetology -
American Beauty Academy