Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Clever

JB MDL,NJ

Summary

Energetic, hardworking employee with customer service, multitasking and time management abilities. Reliable and consistently remains composed and professional at all times. Friendly demeanor with great people skills.

Overview

18
18
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
Whiting, NJ
07.2021 - 11.2022
  • Assisted pharmacist with filling and clearing a high volume of prescription orders
  • Conducted COVID-19 tests safely and securely through drive through window
  • Teamed with technicians to help complete paperwork/computer work for immunizations being administered
  • Greeted customers and completed prescription pickups and returns
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems
  • Provided excellent customer service and professionalism in a high stress, high volume retail environment
  • Operated cash registers to accept payments from customers
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.

Pharmacy Technician

Jackson County Memorial Hospital
Altus, OK
08.2012 - 08.2013
  • Refilled medications for hospital employees, inpatient, and outpatient.
  • Prepared IV bags for inpatient and outpatient procedures, hospital floors, laboratory and emergency room.
  • Verified prescriptions and drug labels, documents and packages.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Answered telephones to respond to questions or requests.

Nail Technician

Joseph Anthony's Spa and Salon
Glen Mills, PA
09.2007 - 11.2011
  • Provided signature spa nail services to new and reoccurring clients
  • Completed professional spa treatments to include, manicures, pedicures, reflexology, massage treatments, gel, acrylic and removals.
  • Cleaned and sanitized tools and work environment.
  • Completed daily customer appointments and updated master schedule.
  • Maintained supply inventories and records of client services.

Phone Operator

Mainline Telecommunications
Aston, PA
06.2004 - 06.2006
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Handled incoming and outgoing calls according to standard operating procedures.
  • Transcribed message details to promptly relay to appropriate recipients.
  • Documented messages left by callers and delivered vital information to intended employees.
  • Made outgoing pages/calls to correct business or doctors office with urgent after hours issues.

Education

Certification - Phlebotomy

Southwest Technology Center
Altus, OK
04.2015

License - Cosmetology

Venus Beauty Academy
Aston Mills, PA
10.2005

High School Diploma -

Interboro Senior High School
Prospect Park, PA
06.2005

Some College (No Degree) - Pre-Nursing

Western Oklahoma State College
Altus, OK

Skills

  • Positive and Professional
  • Problem-Solving Abilities
  • Excellent Customer Service
  • Accurate Message Transcription
  • Resolving Customer Issues
  • Time Management
  • Verbal and Written Communication

Timeline

Pharmacy Technician

CVS Pharmacy
07.2021 - 11.2022

Pharmacy Technician

Jackson County Memorial Hospital
08.2012 - 08.2013

Nail Technician

Joseph Anthony's Spa and Salon
09.2007 - 11.2011

Phone Operator

Mainline Telecommunications
06.2004 - 06.2006

Certification - Phlebotomy

Southwest Technology Center

License - Cosmetology

Venus Beauty Academy

High School Diploma -

Interboro Senior High School

Some College (No Degree) - Pre-Nursing

Western Oklahoma State College

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Jessica Clever