Heena Salam
Stamford
Summary
Detail-oriented pharmacy technician with experience in medication preparation and inventory management. Proven ability to follow safety protocols while providing exemplary customer service, ensuring a seamless pharmacy experience for patients and enhancing team collaboration.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Stamford
07.2025 - Current
- Assisted pharmacists in preparing and dispensing medications to patients.
- Maintained accurate inventory of pharmaceuticals and supplies in the pharmacy.
- Processed prescription orders using pharmacy management software systems.
- Educated customers on medication usage and potential side effects.
- Managed customer queries and provided exceptional service at the pharmacy counter.
- Followed safety protocols for handling hazardous materials and medications.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Supported daily operations by organizing workstations and maintaining cleanliness.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Assistant Manager
Claires Stores Inc
Irving
10.2024 - 05.2025
- Assisted in training and onboarding new team members at retail locations.
- Managed daily store operations to ensure effective customer service delivery.
- Supported inventory management by tracking stock levels and organizing merchandise displays.
- Collaborated with team to implement visual merchandising standards across store layout.
- Handled customer inquiries and resolved issues to enhance shopping experience.
- Coordinated promotional events to increase product visibility and customer engagement.
- Assisted customers in selecting products based on their needs and preferences.
- Maintained knowledge of current promotions and sales to inform customer decisions.
- Processed transactions efficiently using point-of-sale systems and cash handling procedures.
- Collaborated with team members to ensure a high level of customer service.
- Restocked shelves and maintained inventory levels for optimal product availability.
Education
Bachelor of Science - Health Sciences
Sacred Heart University
Fairfield, Connecticut, CTSkills
- Medication dispensing
- Customer service
- Pharmacy management software
- Inventory management
- Team collaboration
- Communication skills
- Safety compliance
- OTC recommendations
- Confidentiality and HIPAA
- Positive and professional
- Professional demeanor
- Store opening and closing
- Problem-solving skills
- Hospitality and accommodation
- Exceeds sales goals
- Merchandising
- Cash handling
- Teamwork and collaboration
Certification
Pharmacy Technician License
Timeline
Pharmacy Technician
CVS Pharmacy
07.2025 - Current
Assistant Manager
Claires Stores Inc
10.2024 - 05.2025
Bachelor of Science - Health Sciences
Sacred Heart University