Jessica Cobbs
Stone Mountain,GA
Summary
Compassionate and results-oriented professional with over 28 years of experience in healthcare, including 15+ years as a dedicated caregiver, 6+ years as a Direct Support Professional (DSP), and over 5 years supporting children with behavioral and emotional challenges in a residential setting. 4+ years as a community residential living manager. Skilled in providing both direct care and leadership, with more than a decade of management experience across human services and restaurant industries. Known for person-centered care, de-escalation skills, and team leadership in dynamic, high-demand environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Residential House Manager
Malamav Community And Human Services
4045 Lindley Circle, GA
08.2025 - Current
- Supervise residential staff and oversee care plans for adults with developmental disabilities.
- Ensure compliance with state regulations and health and safety standards.
- Conduct staff evaluations, training, and scheduling.
- Collaborate with families, medical teams, and case managers.
- Manage household budgets and procurement of supplies.
- Maintained a safe and clean living environment for all residents.
- Coordinated transportation for residents to appointments and community activities.
- Supervised daily living activities for residents in a supportive community environment.
- Assisted with meal planning and preparation to ensure nutritional needs were met.
- Communicated effectively with families about residents' well-being and progress.
Community Living Manager/Direct Support Professional Caregiver
United Cerebral Palsy Of Georgia
Atlanta, GA
10.2024 - Current
- Supervise residential staff and oversee care plans for adults with developmental disabilities.
- Ensure compliance with state regulations and health and safety standards.
- Conduct staff evaluations, training, and scheduling.
- Collaborate with families, medical teams, and case managers.
- Manage household budgets and procurement of supplies.
- Coordinated daily activities and programs to enhance resident engagement and social interaction.
- Maintained accurate records of client information such as medical history, medication management, financial status.
- Implemented quality assurance measures to ensure high standards of service delivery.
- Assisted individuals with daily living activities and personal care tasks.
- Implemented support plans to enhance clients' quality of life.
- Communicated effectively with clients to understand their needs and preferences.
- Monitored client behavior and reported significant changes to supervisors.
Caregiver
Visiting Angles
Tucker, Georgia
02.2022 - 02.2025
- Assisted clients with daily living activities and personal care.
- Administered medication and monitored health conditions regularly.
- Prepared nutritious meals based on dietary needs and preferences.
- Provided companionship to enhance emotional well-being and social interaction.
- Maintained a clean and safe living environment for clients.
- Communicated effectively with family members regarding client needs.
- Coordinated transportation for medical appointments and community outings.
- Documented care provided and reported any changes in client condition.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Residental House Manager
Compaioncare Community and Health Services, INC.
Atlanta, GA
02.2019 - 12.2022
- Supervised daily operations of residential facilities ensuring compliance with health standards.
- Coordinated care plans with healthcare professionals for resident support and well-being.
- Managed schedules of staff to maintain adequate coverage for all shifts.
- Trained and mentored new staff on company policies and resident care techniques.
- Facilitated communication between residents, families, and staff to address concerns.
- Organized recreational activities to promote social engagement among residents.
- Implemented safety protocols to ensure a secure environment for residents and staff.
- Maintained accurate records of resident health information and service documentation.
- Conducted regular safety checks and implemented preventive measures as necessary.
Education
Associate of Applied Science - Medical Assistance
Sanford–Brown
Atlanta, GA10-2010
High School Diploma -
Summerville High School
Summerville, SC06-2001
Skills
- Compliance oversight
- Care plan development
- Staff training
- Budget management
- Medication administration
- Team leadership
- Personal care and companionship
- Senior and disability support
- Direct support and residential care
- Behavioral and emotional support
- Crisis de-escalation and intervention
- Medication administration
- Case documentation and reporting
- Communication
- Staff supervision
- Community integration and advocacy
- Health and safety standards
- Time management
- Client advocacy
- Menu planning
- Employee scheduling
- Elderly care
- Activities scheduling
- Appointment coordination
Certification
- CPR/FIRST Aid Certified
- Crisis Prevention Intervention
Timeline
Residential House Manager
Malamav Community And Human Services
08.2025 - Current
Community Living Manager/Direct Support Professional Caregiver
United Cerebral Palsy Of Georgia
10.2024 - Current
Caregiver
Visiting Angles
02.2022 - 02.2025
Residental House Manager
Compaioncare Community and Health Services, INC.
02.2019 - 12.2022
Associate of Applied Science - Medical Assistance
Sanford–Brown
High School Diploma -
Summerville High School
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