Jessica Combs
Gratis,Ohio
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
22
22
years of professional experience
Work History
Personal Shopper
Kroger Fulfillment Center
03.2023 - 10.2023
- I worked in outbound, which was responsible for picking and packing customers orders in a chill (35 F) environment.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Customer Service Representative
Marathon Gas Station
07.2022 - 12.2022
- Responded to customer requests for products, services, and company information.
- Trained new personnel regarding company operations, policies and services.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained up-to-date knowledge of product and service changes.
Stand Lead
Day Air Ballpark
04.2022 - 07.2022
- Was in charge of a specific food stand at Day Air Ballpark for The Dayton Dragons.
Certified Medical Assistant
Dayton Pain Center
07.2016 - 05.2017
- Took vitals, roomed patients, EKG’s, clerical duties like answered phones, scheduled appointments, made copies and pulled charts and administered shots.
Volunteer
St. Vincent Supportive Housing
04.2002 - 12.2012
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Education
Certificate - Peer Support
Clark State Community College
Xenia06.2022
Associate of Applied Science -
Fortis College
06.2016
GED -
Dixie High School
New Lebanon, OH05.2006
Skills
- Attention to detail
- Computer Proficiency
- Problem Resolution
- Great organizational skills
- Flexible Schedule
- Upbeat and Outgoing Attitude
- Customer Service
- Planning and Organization
- Paperwork Processing
- Data Entry
- Office equipment proficiency
- Clerical Support
Timeline
Personal Shopper
Kroger Fulfillment Center
03.2023 - 10.2023
Customer Service Representative
Marathon Gas Station
07.2022 - 12.2022
Stand Lead
Day Air Ballpark
04.2022 - 07.2022
Certified Medical Assistant
Dayton Pain Center
07.2016 - 05.2017
Volunteer
St. Vincent Supportive Housing
04.2002 - 12.2012
Certificate - Peer Support
Clark State Community College
Associate of Applied Science -
Fortis College
GED -
Dixie High School
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