Detail-oriented operations professional with a strong background in order processing, inventory management, and regulatory compliance. Developed and implemented standard operating procedures that enhanced workflow efficiency and ensured accurate documentation in fast-paced environments. Experienced in utilizing NetSuite and Excel to support billing and customer service excellence.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Order Entry Specialist
Coreverity
06.2024 - Current
Process physician and adjuster orders accurately through NetSuite, ensuring complete documentation and insurance verification.
Coordinated with adjusters and tracked authorizations in Workers' Compensation department using Excel and Daisybill to streamline order processing.
Maintain detailed patient records and order notes to support timely delivery of post-surgical medical equipment.
Managed billing processes, including payment entry, documentation review, and insurance compliance verification.
Developed and implemented Standard Operating Procedures (SOPs) enhancing department efficiency and facilitating knowledge sharing.
Adapted quickly to changing systems, processes, and product lines during a period of significant company growth.
Supported process improvements that enabled company's expansion into additional therapy and rehabilitation products.
Selected for in-person training in Hartford, Connecticut, demonstrating strong performance and leadership potential.
Worked remotely to support team operations and maintain communication with stakeholders.
HazMat Coordinator / 3PL Specialist
ServMart Base Supply (SALB & LCI Industries)
Fort Worth, TX
12.2019 - 11.2022
Coordinated hazardous waste programs and disposal processes, resulting in annual disposal cost savings of approximately $12,000.
Managed Environmental Safety Data (ESD) reporting and distributed compliance reports to military commands and purchasing officials.
Maintained OSHA-compliant warehouse operations and safety standards, ensuring safety of personnel and compliance with regulations.
Operated forklifts to unload freight and transport hazardous materials safely throughout the installation.
Developed pricing quotes and cost analyses for third-party logistics requests, ensuring compliance with government contract requirements.
Reduced purchasing costs by identifying competitive pricing opportunities, helping save government agencies thousands of dollars.
Performed inventory control activities, cycle counts, and stock adjustments to maintain optimal inventory levels.
Partnered with NAVSUP to verify products met National Stock Number (NSN) and military specification requirements.
NASJB
Inventory Specialist
ServMart Base Supply
07.2022 - 11.2022
Managed inventory operations for equipment and supplies in U.S. currency production to ensure availability and accuracy.
Partnered with procurement teams to develop effective inventory replenishment processes, enhancing supply reliability.
Performed inventory audits and stock reviews to pinpoint discrepancies, strengthening control measures.
Performed routine site visits to ensure inventory accuracy and proper product placement.
Supported SKU conversion efforts in CounterPoint inventory system.
U.S. Bureau of Engraving and Printing
Digital Press Operator
Rand Graphics
Wichita, KS
12.2015 - 07.2019
Operated and maintained multiple digital printing presses, including Xerox, Konica Minolta, and HP Indigo equipment.
Maintained productivity standards while efficiently operating multiple presses to meet production demands.
Monitored print quality through density testing, spectrometer analysis, and color calibration adjustments.
Reviewed production orders and specifications, ensuring accuracy and compliance with quality standards and schedules.
Produced business cards, flight manuals, brochures, marketing materials, and instructional documents.
Performed preventive maintenance and troubleshooting on production equipment.
Managed inventory levels for paper stock and production supplies, conducting regular counts to support uninterrupted operations.
Supported multiple departments, including bindery, lamination, shipping, fulfillment, and finishing operations.