Jessica Contreras
Rio Grande City,TX
Summary
Dedicated professional with strong organizational and time management skills. Experienced in customer service and classroom support, contributing to positive learning environments and effective communication.
Overview
15
15
years of professional experience
Work History
Teacher Assistant
Rio Grande City Consolidated ISD
Rio Grande City, Texas
09.2019 - 04.2021
- Supported students with special needs during lessons and daily routines.
- Managed classroom organization and maintained a positive learning environment.
- Facilitated small group discussions to enhance student comprehension.
- Monitored student progress and provided feedback to the teaching staff.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Assisted teachers in preparing instructional materials and classroom activities.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
- Distributed and collected tests and homework to prepare for grading by head teacher.
- Managed paperwork and documentation to facilitate teacher workflows, managed classrooms, and coordinated documents for teachers.
EVV Clerk
Prestige Home Health
Rio Grande City, Texas
07.2018 - 12.2018
- Coordinated appointments and maintained scheduling for patient visits.
- Communicated effectively with patients regarding services and inquiries.
- Utilized electronic health record systems for efficient data entry tasks.
- Verified accuracy of all paperwork prior to submission for processing.
- Recorded employee hours accurately using timekeeping software.
- Supported payroll functions by providing necessary attendance data. department by providing timely attendance reports.
- Verified accuracy of timesheets before submitting them for processing.
Front Desk Receptionist
Texas Workforce Comission
Rio Grande City, Texas
10.2017 - 05.2018
- Greeted visitors and clients with professionalism and courtesy.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed incoming calls and directed them to appropriate departments.
- Responded to inquiries regarding unemployment insurance regulations, laws, policies, procedures, and claims status.
- Conducted orientation sessions to introduce new members to facility processes and explain rules.
Secretary
Starr County Precinct 1
Rio Grande City, Texas
03.2013 - 10.2016
- Managed scheduling and appointments for precinct meetings and events.
- Prepared agendas and minutes for meetings, ensuring accurate documentation.
- Coordinated communication between precinct officials and community members.
- Assisted constituents with inquiries and provided information on local services.
- Handled incoming phone calls to provide information and support. and responded to inquiries.
- Supported budget preparation by tracking expenses and processing invoices.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Provided administrative support to the Office Manager and other staff members.
- Assisted with special projects or tasks related to departmental functions upon request.
911 Address Coordinator
Starr County Judge's Office
Rio Grande City, Texas
02.2010 - 03.2013
- Facilitated issuance of physical addresses for county properties, ensuring accurate identification for emergency response.
- Recorded all addresses in the 911 system for proper records and emergency purposes
- Coordinated with engineers to ensure accurate presentation of plats to Commissioners Court, supporting timely approvals and development initiatives.
- Presented all plats for new development subdivisions in the county
- Maintained accurate records of court proceedings and administrative tasks.
Secretary
Starr County Judge's Office
Rio Grande City, Texas
02.2006 - 06.2007
- Managed scheduling and appointments for precinct meetings and events.
- Assisted constituents with inquiries and provided information on local services.
- Handled incoming correspondence, prioritizing urgent requests effectively.
- Coordinated communication between precinct officials and community members.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Processed invoices for payment; tracked payments received from vendors and clients.
Education
Roma High School
Roma, TXGED -
Region One
San Antonio, TXSome College (No Degree) - Psychology
South Texas College
Rio Grande City, TXSome College (No Degree) - Early Childhood Education
South Texas College
Rio Grande City, TXSkills
- Clerical assistance
- Data entry
- Scheduling expertise
- Document management
- Invoice processing
- Customer service
- Communication skills
- Time management
- Organizational skills
- Interpersonal skills
- Executive assistance
- Confidentiality
- Multi-line phone systems
- Team collaboration
- Diversity initiatives
- Professional demeanor
- Punctuality
Timeline
Teacher Assistant
Rio Grande City Consolidated ISD
09.2019 - 04.2021
EVV Clerk
Prestige Home Health
07.2018 - 12.2018
Front Desk Receptionist
Texas Workforce Comission
10.2017 - 05.2018
Secretary
Starr County Precinct 1
03.2013 - 10.2016
911 Address Coordinator
Starr County Judge's Office
02.2010 - 03.2013
Secretary
Starr County Judge's Office
02.2006 - 06.2007
Roma High School
GED -
Region One
Some College (No Degree) - Psychology
South Texas College
Some College (No Degree) - Early Childhood Education
South Texas College