Jessica Corcoran
Tampa,FL
Summary
Seeking to gain valuable experience in crisis intervention and social services, with a strong desire to assist the community and organizations in accessing essential services and care. Known for dedication and proficiency in conducting thorough research, while also excelling as a collaborative team player.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Payroll Specialist/Accounts Receivable
Elite Medical Staffing
01.2022 - Current
- Managed collections and billing procedures.
- Collected payments / Audit Accounts
- Managed daily payroll processing for clinicians' timecard entries.
- Preformed calculations in overtime , holiday and covid pay
- Assessed invoices for accuracy to eliminate billing errors.
- Data Entry
Exam Proctor
Prometric
12.2021 - Current
- Ensured security of candidate testing area with meticulous attention to detail.
- Provided clarity on examination requirements to candidates.
- Utilized customer service skills
- Oversee exam procedures for test-takers.
- Utilized, microsoft office, excel and word programs
Customer Service Representative
MWW ON DEMAND
09.2019 - 03.2020
- Handled incoming inquiries via phone.
- Assist with product inquiries
- Handled packaging and shipping processes for client purchases.
- Proficient in selecting suitable shipping methods for orders.
- Managed client portfolios.
- Oversaw late shipments and supplementary service tasks.
Front Desk Customer Service Representative
Coastal Orthopedics
01.2019 - 08.2019
- Handled client inquiries via phone.
- Assist with patient paperwork
- Cash Handling
- Schedule Appointments
- Knowledge of medical terminology and insurance information
- Resolved patient-related billing issues.
- Managed patient registration and exit procedures.
Customer Service Representative
Transamerica Life Insurance Company
01.2017 - 01.2018
- Mentor/train new hires
- Answer phones to assist life insurance clients
- Responsible for the knowledge of life insurance principles
- Ensure that we assist clients with clarity and confidence
- Use computer programs such as Office, Outlook, Excel
Education
High school diploma -
Lakewood Ranch High School
01.2016
Skills
- Medical Billing
- Guest Services
- Insurance Verification
- Medical Terminology
- Public Speaking
- Front Desk
- Phone Etiquette
- Cash Handling
- Medical Scheduling
- Microsoft Outlook
- Data Entry
- Medical Receptionist
- Communications
- Customer Service
- Live Chat
- Google Docs
- Problem-solving
- Team Work
- Reliability
- HIPAA
- Medical Records
- Flexibility
- Analysis skills
- Proficient in Word, Excel ,Powerpoint
Certification
Driver's License
Additional Information
Successful career with over 4 + years of Customer Service experience., Exceptional leader and team player., Computer experience with Microsoft Office to include, Outlook, Word, Excel, and PowerPoint., Problem solver., Comfortable with Public Speaking., Ability to multitask., Technologically savvy., Type 50 + wpm.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Payroll Specialist/Accounts Receivable
Elite Medical Staffing
01.2022 - Current
Exam Proctor
Prometric
12.2021 - Current
Customer Service Representative
MWW ON DEMAND
09.2019 - 03.2020
Front Desk Customer Service Representative
Coastal Orthopedics
01.2019 - 08.2019
Customer Service Representative
Transamerica Life Insurance Company
01.2017 - 01.2018
Driver's License
High school diploma -
Lakewood Ranch High School
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