Michelle Mitchell
Scenery Hill,PA
Summary
Dedicated medical billing specialist with expertise in claims processing, accounts receivable management, and customer service. Committed to accuracy and efficiency in billing operations.
Overview
24
24
years of professional experience
Work History
Medical Billing/Payroll/Accounts Receivable Manager
Wonsettler Physical Therapy & Specialized Health
Scenery Hill, PA
07.2019 - Current
- Provided assistance in completing forms related to medical billing and reimbursement processes.
- Provided training on medical billing software
- Coordinated efforts between multiple departments related to medical billing .
- Developed and implemented training programs for medical billing and coding students.
- Reviewed patient records for accuracy and completeness of information in medical billing system.
- Managed day-to-day operations of the medical billing team including setting goals, assigning tasks.
- Maintained accurate documentation of all activities related to medical billing functions.
- Responded to customer inquiries and complaints regarding medical billing issues.
- Trained other staff members in medical billing processes and procedures.
- Provided assistance with any medical billing issues that arose during check-in or check-out process.
- Processed insurance claims using medical billing software and managed accounts receivable.
- Utilized medical billing software to track and manage denied claims efficiently.
- Developed an understanding of coding systems used in medical billing processes.
- Collaborated with faculty members to develop effective strategies for teaching medical billing and coding.
- Processed payroll for employees using advanced payroll software.
- Reviewed timecards for accuracy and compliance with company policy.
- Managed employee records, ensuring confidentiality and data integrity.
- Responded to payroll inquiries from staff, providing timely assistance.
- Coordinated tax filings and compliance with federal and state regulations.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Onboarded new employees in time reporting and payroll systems.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Assisted with auditing processes related to payroll.
- Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
- Issued employees' paychecks and statements of earnings and deductions electronically.
- Processed and monitored sick pay, vacation pay, and other leave entitlements accurately.
- Updated payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department and division transfers.
- Processed garnishments, child supports, and levies in accordance with federal and state laws.
Billing Office
Washington Physicians Group
Washington, PA
03.2016 - 07.2019
- Managed patient billing processes and ensured accuracy of invoices.
- Reviewed and processed insurance claims for timely submission.
- Coordinated with healthcare providers to resolve billing discrepancies.
- Communicated with patients regarding billing questions and payment options.
- Reconciled bank statements related to customer payments received daily.
- Collaborated with accounting personnel to resolve any outstanding issues related to accounts receivable balances.
- Reviewed billing documents for accuracy and completeness.
Billing
Dr Cynthia Hatfield
Washington, PA
06.2001 - 03.2016
- Coordinated with billing department regarding payment issues or discrepancies.
- Resolved billing discrepancies with other departments or insurance companies.
- Assisted with billing process and accounts receivable management.
- Answer customer inquiries related to billing processes or procedures.
- Assisted with monthly billing activities.
- Communicated regularly with customers regarding billing inquiries, payments.
Education
Trinity High School
Washington, PA06-1988
Skills
- Claims processing
- Accounts receivable management
- Insurance verification
- Payment posting
- Billing compliance
- Financial reconciliation
- Billing discrepancy resolution
- Payroll Specialist
- Medical billing
- Medical billing support
Timeline
Medical Billing/Payroll/Accounts Receivable Manager
Wonsettler Physical Therapy & Specialized Health
07.2019 - Current
Billing Office
Washington Physicians Group
03.2016 - 07.2019
Billing
Dr Cynthia Hatfield
06.2001 - 03.2016
Trinity High School