JESSICA Cox
Snellville,GA
Summary
Productive Assistant Director experienced in streamlining operations, team productivity, and customer service. Achieved organizational goals through effective multitasking, strong leadership, and a commitment to maintaining clean and organized work environments. Focused on fostering collaboration and generating innovative ideas to enhance overall performance.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Assistant Director
Kids Come First elc
Lawrenceville, GA
06.2009 - Current
- Managed daily operations to ensure a safe learning environment for children.
- Assisted in developing educational programs based on children's developmental needs.
- Coordinated staff training sessions to enhance early childhood education techniques.
- Collaborated with parents to address concerns and improve communication pathways.
Customer Service Representative
Kids Come First elc
Lawrenceville, GA
06.2009 - Current
- Managed daily communications with families regarding child care services and schedules.
- Resolved customer complaints by providing effective solutions and support.
- Assisted parents with inquiries about child enrollment and program details.
- Coordinated activities and events to enhance children's learning experiences.
lead teacher- 3 year old room
kids come first elc
Lawrenceville, USA
06.2009 - Current
- Asking phones, customer service, providing services to customers, working with a team, management, office work, Assisted customers with processing payments in the database. in a preset database, inputting information for customers in the system, planning and implementing lessons and activities with circle time, small group, and crafts.
- Arranged the room based on the lesson plan.
- Supported after schoolers with homework assistance, organized games, and facilitated craft activities.
- I also help with transportation.
- Planned and organized field trips and in-center activities for summer camp, enhancing student engagement and learning experiences.
Education
Technical Business Administration - Associate's degree
Gwinnett College-Lilburn
Lawrenceville, GASkills
- Early childhood education
- Curriculum development
- Teaching
- Classroom Management
- Childcare
- Staff training
- Child safety management
- Program administration
- Event coordination
- Assessment strategies
- Staff coordination
- Resource allocation
- Recruitment and hiring
- Recruitment training
- Workforce planning
- Policy development
- Policy administration
- Staff oversight
- Program innovation
- Team operations
- Organizational Skills
- Effective communication
- Communication skills
- Family communication
- Conflict resolution
- Team collaboration
- Team building
- Leadership development
- Staff development
- Problem solving
- Time management
- Team building
- Communication skills
- Assessment strategies
- Classroom management
Certification
- CPR Certification
- First Aid Certification
- Child Development Associate Certification
Willing To Relocate
Loganville, GA
Timeline
Assistant Director
Kids Come First elc
06.2009 - Current
Customer Service Representative
Kids Come First elc
06.2009 - Current
lead teacher- 3 year old room
kids come first elc
06.2009 - Current
Technical Business Administration - Associate's degree
Gwinnett College-Lilburn