Dedicated professional with strong skills in patient management, customer relationship management, and team collaboration. Committed to enhancing service quality and achieving team goals through innovative problem-solving.
Overview
9
9
years of professional experience
1
1
Certification
Work History
EFDA
Dental Works
Canton
03.2024 - Current
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
EFDA
Canton Dental Group
Canton
01.2021 - 04.2025
Resolved customer issues with knowledgeable, friendly service, enhancing overall satisfaction.
Delivered attentive service to customers during face-to-face and phone interactions.
Dental Assistant/EFDA
Hudec Dental
Bedford/Cleveland
01.2017 - 03.2018
Collaborated with dental team to develop treatment plans tailored to patient needs.
Conducted preliminary assessments to gather patient medical history and current concerns.
Assisted dentists during procedures to ensure patient comfort and safety.
Prepared treatment rooms by sterilizing instruments and organizing supplies.
Educated patients on oral hygiene and post-treatment care instructions.