Jessica Cross
Upper Sandusky,OH
Summary
Compassionate and skilled professional with a background in patient care and customer service. Known for adhering to health safety protocols and delivering exceptional support, aiming to contribute to a positive service experience.
Overview
3
3
years of professional experience
Work History
Team Associate
Panera Bread
Stow, Ohio
10.2025 - Current
- Delivered exceptional customer service during peak meal periods, ensuring a positive dining experience.
- Addressed client inquiries and resolved complaints, enhancing customer satisfaction and loyalty.
- Adhered to food safety and sanitation protocols, maintaining a safe and compliant dining environment.
Photo Technician
Discount Drug Mart
Upper Sandusky, Ohio
10.2022 - Current
- Managed customer orders and ensured timely completion of photo services.
- Handled cash, credit, and gift card payments following company procedures.
- Organized inventory in designated areas for efficient access.
STNA
St. Francis Nursing Home
Tiffin, Ohio
04.2024 - 05.2025
- Responded promptly to call lights and requests for assistance, fostering positive resident and family interactions.
- Supported residents in daily living activities and personal hygiene, enhancing comfort and dignity.
- Ensured clean, safe environment for residents, promoting health and well-being.
- Documented patient information accurately in electronic records.
Education
High School Diploma -
Mohawk High School
Sycamore, OH05-2024
High School Diploma -
Sentinel Career And Technology Center
Tiffin, OH05-2024
Bachelor of Science - Health Science
Kent State University
Kent, OH03-2026
Skills
- Patient care
- Electronic records
- Safety protocols
- Customer service
- Cash management
- Communication skills
Timeline
Team Associate
Panera Bread
10.2025 - Current
STNA
St. Francis Nursing Home
04.2024 - 05.2025
Photo Technician
Discount Drug Mart
10.2022 - Current
High School Diploma -
Mohawk High School
High School Diploma -
Sentinel Career And Technology Center
Bachelor of Science - Health Science
Kent State University