Jessica Cruz
Midlothian,TX
Summary
Organized, customer-focused professional with experience supporting retail and service operations. Skilled in communication, scheduling, and problem-solving with a proven ability to build strong relationships. Dedicated to delivering efficient administrative support while maintaining a welcoming, professional environment.
Overview
7
7
years of professional experience
Work History
Senior Assistant Manager
Caliber Car Wash
Arlington, TX
01.2025 - Current
- Streamlined office operations by coordinating schedules, handling communications, and supporting staff needs.
- Acted as the first point of contact for clients and visitors, providing professional and welcoming service.
- Assisted management with policy compliance and documentation, ensuring smooth departmental operations.
Maintained accurate records and handled confidential information with discretion and efficiency. - Provided administrative support including scheduling, data entry, and correspondence management.
- Fostered a positive front-desk environment by assisting colleagues and contributing to a team-oriented workplace.
Assistant Manager
QuikTrip
Arlington, TX
09.2023 - 01.2025
- Supported daily operations by coordinating schedules, monitoring task completion, and assisting team members.
- Handled ordering and inventory management to ensure supplies and materials were consistently available.
- Assisted with food preparation, customer service, and maintaining a clean, organized environment.
- Collaborated with nearby locations when needed to ensure store resources were met.
Front End Supervisor
Sherwin-Williams
Irving, TX
04.2021 - 12.2023
- Assisted customers by processing paint orders, preparing mixes, and ensuring accurate service.
- Scheduled and organized next-day orders for delivery, coordinating with the operations team.
- Supported administrative tasks such as order entry, record-keeping, and inventory tracking.
- Contributed to smooth daily operations by assisting with customer needs and product availability.
Supervisor
Home Goods
Rockwall, TX
01.2019 - 06.2021
- Provided customer support at the register, with product inquiries, and by locating merchandise.
- Ensured the department remained clean, organized, and presentable for customers.
- Assisted with administrative tasks including cash handling, register counts, and documentation of drops.
- Coordinated with team members to resolve customer needs, price checks, and accommodations.
- Contributed to a welcoming environment by engaging with customers and supporting staff.
Education
Associate’s Degree in Business Management -
Navarro College
Corsicana, TXHigh School Diploma -
Cedar Hill High School
Cedar Hill, TXTimeline
Senior Assistant Manager
Caliber Car Wash
01.2025 - Current
Assistant Manager
QuikTrip
09.2023 - 01.2025
Front End Supervisor
Sherwin-Williams
04.2021 - 12.2023
Supervisor
Home Goods
01.2019 - 06.2021
Associate’s Degree in Business Management -
Navarro College
High School Diploma -
Cedar Hill High School