Jessica Cunningham
Wylie,TX
Summary
Highly driven individual who maintains a positive attitude under pressure and welcomes challenge and responsibility. Capable of communicating complex topics effectively and tactfully with internal and external clients. Passionate about recruiting and training new team members.
Overview
14
14
years of professional experience
Work History
Lead guide
Guidepost Montessori
2019.11 - Current
- Guide children from the ages 3 months to 24 months
- Create individual lesson plans
- Encourage Independence and help develop Motor skills
- Encourage, and educate assistant guides.
- Built personal relationships with families to promote positive experiences.
- Analyzed problems and worked with teams to develop solutions.
- Continuing Montessori Education (PMI)
Flexologist
Flexologist, StretchLab
2018.10 - 2020.03
- Managed a team and helped with sales
- Expertly customized conventional stretch therapy techniques to meet the specific needs of clients
- Earned repeated commendations from supervisor and patients for providing high-quality, compassionate care
- Regularly evaluated effects of treatment and adjusted to achieve maximum benefit.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Massage Therapist/ spa coordinator
Lifetime Fitness
2017.08 - 2018.09
- Successfully created series packages for the clients of Personal Trainers
- Customized aftercare treatment planes for clients
- Actively suggested new ideas including a comprehensive massage program for Alpha clients
- Handled opening and closing spa duties.
Massage Therapist
Chiropractic Performance Solutions
2015.07 - 2017.08
- Recruited new clients to Chiropractic Performance Solutions by attending Triathlons in the Metro Detroit
- Processed Veterans Administration paperwork along with SOAP notes to ensure that office was compensated for services.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Lead Massage Therapist
Village Wellness Center
2014.05 - 2015.07
- Managed the Massage Therapy Schedule
- Checked clients out including taking payments and processing payments in the office system and credit card machines.
Massage Therapist
Lavida Massage
2013.05 - 2014.05
- Trained new employees on company client tracking system (Mind and Body Software) and new massage techniques
- Successfully sold upgrades such as essential oils, hot stones, and therapy products to 40% of all patients
- Increased clinic revenue by 15% through raising patient volume and implementing higher-value treatment
- Reviewed physician referrals and patient medical records to formulate an accurate diagnosis and best course of treatment.
Massage Therapist
Massage Green
2012.02 - 2013.05
- Trained 5 Massage Therapist that recently graduated from Massage Therapy School
- Expertly customized conventional massage therapy techniques to meet the specific needs of individual patients
- Earned repeated commendations from supervisor and patients for providing high-quality, compassionate care
- Regularly evaluated effects of treatment and adjusted to achieve maximum benefit.
Massage Therapist/Spa Supervisor
Nature Cure Ayurvedic Spa
2010.01 - 2012.02
- Directly supervised Massage Therapist
- Assisted in recruiting and training new employees
- Assisted patients with physical movements to help restore function and reduce pain and disability
- Instructed patients in the safe and effective use of pulleys, weights, inclined surfaces and other equipment
- Routinely performed diagnostic and prognostic exams to evaluate muscle, nerve, joint and functional abilities.
Education
High School Diploma -
Ann Arbor Institute of Massage Therapy
Ann Arbor, MIAssociate's degree - Science Education
Collin College
McKinney, TX05.2024
Inland Lakes High School
Indian River, MI2009
Skills
- Leadership
- Customer service
- Communication skills
- Public speaking
- Certifications and Licenses
- CPR/First Aid
- Sales skills — Proficient
- Public Speaking
- Problem-Solving Techniques
- Customer Satisfaction
- Classroom Observation
- Child Programs
- Parent and Student Communication
- Infant Care
- Maintaining Clean Work Areas
- Instructional Strategies
- Educational Settings
- Classroom Management Techniques
- Positive Reinforcement Strategies
- Administration
- Instructional Techniques
- Educational Opportunities
- Critical Thinking
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Lead guide
Guidepost Montessori
2019.11 - Current
Flexologist
Flexologist, StretchLab
2018.10 - 2020.03
Massage Therapist/ spa coordinator
Lifetime Fitness
2017.08 - 2018.09
Massage Therapist
Chiropractic Performance Solutions
2015.07 - 2017.08
Lead Massage Therapist
Village Wellness Center
2014.05 - 2015.07
Massage Therapist
Lavida Massage
2013.05 - 2014.05
Massage Therapist
Massage Green
2012.02 - 2013.05
Massage Therapist/Spa Supervisor
Nature Cure Ayurvedic Spa
2010.01 - 2012.02
High School Diploma -
Ann Arbor Institute of Massage Therapy
Associate's degree - Science Education
Collin College
Inland Lakes High School