Jessica Darby
Houston,TX
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Skilled professional with extensive healthcare experience and dedication to patient physical and mental needs. Budget-conscious and efficient with good interpersonal and communication skills. Knowledgeable about equipment usage and maintenance requirements. Experienced Patient Care Assistant with background in providing high-quality care in fast-paced hospital environments. Strengths include exceptional communication, patient empathy, and teamwork skills vital for facilitating recovery and improving patient experiences. Previous roles involved coordinating with healthcare teams, assisting patients with daily tasks, and maintaining accurate medical records to support comprehensive patient care. Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Baylor St. Luke's Medical Center
Houston, TX
07.2023 - Current
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Collected specimens from patients for laboratory testing purposes.
- Answered patient call signals and signal lights to determine patients' needs.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Assisted with patient admissions, discharges and transfers.
- Prepared patients for both routine tests and complicated surgeries.
- Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
- Recorded patient conditions and vital signs before and after medical operations.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Check vital signs, perform blood draws, and perform an EKG upon doctor's orders.
Patient Care Technician (PRN)
HCA Houston Healthcare West
Houston, TX
04.2021 - Current
- Provided direct patient care and assistance to healthcare team members.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Helped create a safe environment by following infection control policies.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
Enlisted Service Member-Petty Officer Third Class
United States Navy, USN
Houston, TX
01.2009 - 01.2024
- Performed maintenance on military vehicles and equipment.
- Completed administrative paperwork related to personnel matters.
- Ensured compliance with applicable laws, rules, and regulations.
- Performed maintenance and repair on diesel engines, boilers, pumps, valves, and related machinery.
- Troubleshot problems with mechanical components and made necessary repairs or replacements.
- Followed safety protocols when working around hazardous materials such as fuel oil and lubricating oils.
- Provided technical assistance to other personnel in the engine room during emergencies or drills.
- Maintained a clean work environment by performing regular housekeeping duties throughout the engine room.
- Completed all maintenance and repair actions with little oversight to minimize downtime.
Patient Care Assistant
Houston Methodist The Woodlands
The Woodlands, TX
12.2021 - 05.2023
- Assisted with daily activities such as bathing, grooming, dressing, feeding, and transferring patients.
- Administered prescribed medications under the direction of a registered nurse or physician.
- Monitored vital signs including pulse rate, temperature, respiration rate and blood pressure.
- Collected specimens for laboratory tests upon request of medical staff.
- Maintained accurate records of patient care services provided.
- Assisted with ambulation and positioning of patients according to their plan of care.
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Used hospital-approved devices and techniques to transport and lift patients.
- Assisted with daily wound care (cleaning, packing, and wrapping).
- Performed basic procedures such as intravenous access, port-a-Cath access, urinary catheter insertion, CVC dressing changes, sterile and non-sterile dressings, and others as applicable per policy and procedure.
- Sitter, observe one or more patients' behavior analysis.
Monitor Support Respresentative
Preventice Services
Houston, TX
10.2018 - 05.2021
- Managed the daily operations of monitors and ensured proper functioning.
- Monitored the performance of systems and identified issues for resolution.
- Maintained records on system performance, maintenance activities, and other relevant data.
- Provided technical support to users in troubleshooting hardware and software problems.
- EKG monitoring, checking patients' hearts on a 24-hour basis of continuous observation and analysis.
- Identify, document, and escalate potential patient or practice complaints per standard operating procedures.
- Promote the value of Preventice remote monitoring to reduce cancellations.
Specimen Accessioner
Concord Life Sciences
Houston, TX
03.2018 - 10.2018
- Accurately accessioned specimens into laboratory information systems.
- Verified patient demographics and collected pertinent clinical data.
- Maintained supplies in the specimen processing area.
- Performed clerical tasks to ensure accuracy of patient identification.
- Monitored specimen integrity and ensured timely delivery to testing areas.
- Assisted with resolving discrepancies between requisitions and test orders.
- Resolved problems related to specimen collection, labeling, tracking, and storage.
- Adhered to all safety protocols while handling biological samples.
- Processed specimens according to established protocols and regulations.
- Complied with HIPAA regulations concerning privacy of patient information.
- Inspected containers for proper labeling and documentation prior to accessioning specimens.
- Prepared specimens for in-house testing and for transport to off-site to reference laboratories.
Customer Account Executive
Comcast
Jackson, MS
09.2014 - 01.2018
- Developed and managed customer relationships to ensure satisfaction with services provided.
- Provided customers with product information, pricing and availability details.
- Resolved customer issues and complaints in a timely manner.
- Negotiated contracts with customers to maximize profitability.
- Delivered fast, knowledgeable service to maintain loyalty and deepen customer relationships.
- Assume ownership over productivity and manage workflow to meet or exceed service goals.
- Receive callers, providing exceptional listening skills, to determine the nature of their call and to clearly and precisely address their inquiries in a professional manner.
Certified Nursing Assistant
Mississippi State Hospital
Pearl, MS
03.2012 - 05.2013
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
Education
Bachelor of Science - Nursing
Galen College of Nursing
Houston, TX12-2026
Master of Science - Healthcare Administration
Purdue University Global
West Lafayette, IN10-2019
Bachelor of Science - Healthcare Administration
Jackson State University
Jackson, MS04-2017
High School Diploma -
Sebastopol Attendace Center
Sebastopol, MS05-2007
Skills
- Nursing Assistance
- Risk Management
- Patient Monitoring
- Verbal and written communication
- Care Planning
- Healthcare operations
- Claims Processing
- Strategic Planning
- Nursing
- Safety Protocols
- Vital Signs Documentation
- Health assessments
- Quality Assurance
- Organizational Skills
- Documentation
- OSHA Compliance
- Written and verbal communication
- Medical Terminology
- Infection Control
Certification
- Basic Life Support
- American Heart Association
- Phlebotomy
References
References available upon request.
Timeline
Patient Care Assistant
Baylor St. Luke's Medical Center
07.2023 - Current
Patient Care Assistant
Houston Methodist The Woodlands
12.2021 - 05.2023
Patient Care Technician (PRN)
HCA Houston Healthcare West
04.2021 - Current
Monitor Support Respresentative
Preventice Services
10.2018 - 05.2021
Specimen Accessioner
Concord Life Sciences
03.2018 - 10.2018
Customer Account Executive
Comcast
09.2014 - 01.2018
Certified Nursing Assistant
Mississippi State Hospital
03.2012 - 05.2013
Enlisted Service Member-Petty Officer Third Class
United States Navy, USN
01.2009 - 01.2024
Bachelor of Science - Nursing
Galen College of Nursing
Master of Science - Healthcare Administration
Purdue University Global
Bachelor of Science - Healthcare Administration
Jackson State University
High School Diploma -
Sebastopol Attendace Center