Jessica Davidson
Arley,Alabama
Summary
Dynamic Store Manager with a proven track record at Check Into Cash, excelling in customer service and cash management. Recognized for fostering a positive team environment and effectively resolving customer complaints, enhancing client satisfaction. Skilled in multitasking and training, ensuring operational excellence and a welcoming atmosphere for both staff and customers.
Overview
9
9
years of professional experience
Work History
Store Manager
Check Into Cash
08.2020 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Completed point of sale opening and closing procedures.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Supervised guests at front counter, answering questions regarding products.
Housekeeper
Comfort Inn & Suites
07.2016 - 08.2020
- Maintained cleanliness and organization in guest rooms and common areas.
- Assisted in laundry operations, ensuring timely delivery of clean linens.
- Collaborated with team members to meet daily housekeeping goals efficiently.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Education
Lynn High School
Lynn, AL05.2016
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Store opening and closing
- Friendly and positive
- Cash management
- POS systems
- Team motivation
- Opening and closing procedures
Timeline
Store Manager
Check Into Cash
08.2020 - Current
Housekeeper
Comfort Inn & Suites
07.2016 - 08.2020
Lynn High School
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