Jessica Davies
Trenton,Michigan
Summary
Enthusiastically seeking the position of Auditor 9P11/Tribal Gaming. I am eager to apply the experience, knowledge, skills, and abilities I have acquired throughout life experience and 15 years of customer service. When reviewing the job description, I was thrilled to discover how my experience and work ethic aligns with the needs and requirements of this role. Profoundly driven and resourceful young professional. Track record of supporting needs with well-organized precision. Congenial self-starter with a strong work ethic, unwavering reliability, and resourcefulness. I enjoy contributing to team success through hard work and strong communication skills. Proven abilities for simultaneously handling complex situations and multiple responsibilities. Abilities, drive, and commitment exceed limited experience. Punctuality and attendance being a top priority. A clear understanding of how to work autonomously with staff and colleagues to foster smooth and effective operations, positively impacting overall morale and productivity.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Banquet Server
Detroit Athletic Club
09.2018 - Current
- Performs above and beyond customer service to high-profile and member-only personnel
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth workflow of service during large-scale events
- Keeps up with accurate, detailed, and up-to-date training
- Techniques of Alcohol Management (TAM)
- Exchanges information, instructions, and assignments while following up on the status of assignments
- Adjusts to numerous situations that involve problem-solving and resolution
- Committing to the health and safety of members, guests, and colleagues
- Interact with contractors and vendors with politeness and professionalism.
Assistant Manager
L&R Thrift
08.2014 - 07.2018
- Organized and updated the schedule for staff and management
- Produced accurate office files, updated spreadsheets, to support the owner of the business
- Implemented office policies and procedures
- Facilitate smooth workflow and boost morale
- Filed paperwork and organized computer-based information
- Promoted team productivity by keeping supplies organized and well-stocked
- Maintained confidential databases and records
- Supervise employees while offering respect and a positive attitude
- Handled daily bank deposits.
Server
The Pfunky Griddle
06.2012 - 07.2018
- Adjusts to special or dietary requests throughout the dining experience
- Communicated effectively and exhibited good working relations with colleagues, owners, and the public
- Consistently offered a positive attitude to help maintain work culture
- Handled cash and credit payments with accuracy
- Maintained inventory by checking stock and ordering new supplies as needed
- Assisted owner with cash deposits and errands as needed
- Took over managerial duties while owner vacations.
Desk Manager
Richland Country Club
05.2013 - 06.2014
- Interacted with customers professionally by phone, email, or in-person to provide information and directed to desired staff members
- Ordered and maintained tennis department supplies
- Made and confirmed appointments, lessons, and cancellations
- Kept office area and member area tidy and welcoming.
Administrative Assistant
Tailored Business
08.2012 - 08.2013
- Expert at operating in a fast-paced, rapidly changing environment, juggling multiple tasks in real-time
- Filed confidential documents both alphabetically and numerically
- Proofread prepared materials for accuracy
- Opened, sorted, logged, and distributed mail to the appropriate parties
- Screened and transferred incoming calls, took down messages, and transmitted information to internal personnel as a point of contact for the office
- Filed tax paperwork, according to fiscal year.
Banquet Server
The Henry Ford
03.2010 - 05.2012
- Committed to giving professional and formal service
- Brought enthusiastic attitude to every event
- Followed guidelines and protocols expected in formal dining.
Deli/Bakery Clerk
Kroger
01.2009 - 03.2010
- Safely fulfill customer orders
- Manage accurate and detailed records of inventory and food supplies
- Awarded Star Safety Representative
Education
General Science -
Monroe Community College
Monroe, Michigan 08.2020 - 05.2022
Skills
Proficient in Zoom, Outlook
undefinedTimeline
General Science -
Monroe Community College
08.2020 - 05.2022
Banquet Server
Detroit Athletic Club
09.2018 - Current
Assistant Manager
L&R Thrift
08.2014 - 07.2018
Desk Manager
Richland Country Club
05.2013 - 06.2014
Administrative Assistant
Tailored Business
08.2012 - 08.2013
Server
The Pfunky Griddle
06.2012 - 07.2018
Banquet Server
The Henry Ford
03.2010 - 05.2012
Deli/Bakery Clerk
Kroger
01.2009 - 03.2010