Jessica Davis
Jacksonville
Summary
Dedicated and seasoned security and operations management professional with a proven track record in ensuring safety and order in diverse environments. Seeking to apply expertise as an OCN Monitor Escort to uphold the integrity of secure locations and safeguard un-cleared personnel.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Unarmed Community Order Support Officer
Garda World Federal Services
09.2023 - Current
- Execute comprehensive unarmed community order support services, encompassing mobile, roving, and static patrols, alongside prompt incident recording
- Maintain order and security through vigilant static, dismounted (foot), and mounted (vehicle) patrols, while promptly responding to service calls
- Ensure the utmost safety and preservation of resources by delivering effective community order support services.
Desk Operation Specialist
Mayo Clinic
04.2022 - 09.2023
- Orchestrated seamless patient visits and supported healthcare providers by anticipating and meeting patient needs with precision
- Managed intricate appointment schedules and daily operations for care providers in a dynamic multi-specialty medical practice
- Proficiently operated various electronic applications, medical equipment, and copiers to handle patient information and materials
- Elevated patient satisfaction levels through unparalleled customer service and swift issue resolution.
Management (Part-Time)
Alethia’s Bridal Rental And Alterations
10.2021 - 03.2022
- Delivered exceptional customer service and resolved issues effectively through clear communication.
- Coordinated appointments, walk-ins, and special order pick-ups, ensuring precision and attention to detail.
- Promoted alterations services and maintained a clean, organized, and secure store environment.
- Managed inventory, processed orders, and ensured first-quality standards for merchandise.
- Addressed customer concerns proactively, demonstrating strong problem-solving and conflict resolution skills.
Aviation Resource Management Specialist
Florida Air National Guard
09.2015 - 09.2021
- Procured and meticulously maintained critical information for the safe navigation of aircraft within national and international airspace
- Provided comprehensive briefings to high-ranking officials and pilots on flight plans, aeronautical charts, and essential safety protocols
- Directed and aided aircrews in efficient airfield management and flight planning procedures
- Collaborated seamlessly with base agencies to fulfill aircrew requirements and ensure thorough airfield safety inspections
- Conducted comprehensive training sessions to onboard new staff, imparting essential job duties, company policies, and safety protocols.
Education
Bachelor of Science - Business Administration
Florida State College At Jacksonville
Jacksonville, Fl05.2025
High School Diploma -
First Coast High School
Jacksonville, Fl06.2015
Skills
- Proficient in security and safety protocols implementation
- Exceptional incident recording and response capabilities
- Effective coordination and communication skills
- Adept at providing exemplary customer service and resolving issues promptly
- Skilled in team leadership and training
- Proficient in operations management
- Report Writing
- Work Coordination
Certification
- DoD Secret Clearance (ability to obtain).
- DoS Temporary Clearance
- Valid US Passport.
- Valid US Driver's License with a clean driving record.
Additional Information
Willingness to deploy/Currently stationed in Qatar., Able to fulfill all USCENTCOM Deployment Policy Requirements., Capable of performing under extreme environmental conditions and during extended work hours.
References
Available upon request.
Timeline
Unarmed Community Order Support Officer
Garda World Federal Services
09.2023 - Current
Desk Operation Specialist
Mayo Clinic
04.2022 - 09.2023
Management (Part-Time)
Alethia’s Bridal Rental And Alterations
10.2021 - 03.2022
Aviation Resource Management Specialist
Florida Air National Guard
09.2015 - 09.2021
Bachelor of Science - Business Administration
Florida State College At Jacksonville
High School Diploma -
First Coast High School
- DoD Secret Clearance (ability to obtain).
- DoS Temporary Clearance
- Valid US Passport.
- Valid US Driver's License with a clean driving record.
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