Jessica Davis
Deltona,FL
Summary
Dedicated and adaptable individual with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Ability to handle challenging work and excellent time management skills.
Overview
12
12
years of professional experience
Work History
Office Manager
Perry Surveying
Sanford, FL
01.2018 - Current
- Coordinate office operations to enhance daily efficiency and workflow.
- Manage scheduling and appointments for staff and clients.
- Implement filing systems to maintain organized records and documentation.
- Handle phone calls, emails, routed mail, and coordinated courier services to maintain effective communication.
- Manage office inventory and order supplies to ensure uninterrupted operations.
- Download new orders, research, plat and flood zone.
- Quote larger jobs and address non-standard lot and block survey requests to provide accurate pricing.
- Work in Carlson software program to assist and adjust redlines for final product.
Customer Service Representative
Costa Sunglasses
Daytona Beach, Florida
08.2014 - 12.2017
- Assisted customers in selecting sunglasses based on lifestyle and preferences.
- Processed orders and managed returns efficiently for customer satisfaction.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Pine Ridge High School
Deltona, FLSkills
- Office management
- Document organization
- Customer service
- Problem solving
- Attention to detail
- Time management
- Staff training
- Organizational skills
Timeline
Office Manager
Perry Surveying
01.2018 - Current
Customer Service Representative
Costa Sunglasses
08.2014 - 12.2017
Pine Ridge High School